Ratings based on 190 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Our second visit here as we enjoyed so much last year. A great hotel with large swimming pool and other lagoon pools taking you down to private beach with good beach bar and lunch menu. Very well set out and beautifully landscaped. Walking Street is directly opposite the hotel providing several dining options from restaurants to street food. Also shopping stalls and even entertainment on Weekend evenings. Easy enough to get a taxi to Long Beach and other beach bars/restaurants. Very good buffet breakfast in the hotel. Spacious rooms with balconies Efficient and courteous staff Thanks for another stay
by A verified traveler from milpitas
Posted 20 Nov 2024
The hotel provided convenient access to the beachfront, and the staff was exceptionally accommodating. However, I was disappointed that my room was not assigned an ocean view as requested.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Very good l! Friendly and respectful. Breakfast amazing one of the best one and included in the prices.
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Great value for your money. Kinda out of the way.
Posted 18 Mar 2024 on HotelsIf you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.
by A verified traveler
Posted 11 Mar 2024
Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.
by A verified traveler
Posted 9 Mar 2024
Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.
by A verified traveler
Posted 22 Feb 2024 on Hotels
