8/10 Good
Emma
Traveled with partner
Oct 29, 2024
"We selected this hotel as it had a similar look/feel online as a place we treasure on another island. The view from the pool wa magnificent and it was a lovely place to hang out. This was more like that place was before it was tidied up and was a bit shabby and ripe for some TLC. Nothing dreadfully wrong but does need a significant refresh. There are areas of the decking and paving around the pool that move (when I am sure they are not meant to!) and tiles from the pool lining missing.
The room was a good size, I do think some things get lost in translation and took 3 requests and 2 days to get the requested extra pillow (generally need replacing as some have some quite nasty stains) and 2 days for housekeeping to take the cup of coffee and beer glass from our balcony. The attention to detail not quite there, When they finally did clean they took our rubber door stopper we were using for security and also to stop the door rattling in the wind LOL :-)))
Bathroom looks like there was a leak in the ceiling - grout is nasty and needs redoing - ditto silicon. Shower very old and needs replacing - once in, between the tapware and the door handle there is not much space to move without banging into either. The huge bath that takes up 1/2 the bathroom is unnecessary - especially when the water take 2-3 minutes to warm and then only runs hot for 30-45 seconds before reverting to luke warm at best. While that was ok for the shower given the hot weather, not the temperature of
Emma
Stayed 4 nights in Aug 2024
