Ratings based on 16 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Emeryville
Posted 21 Jun 2024
Guesthouse Sipanya was almost like a family stay. They take care of every need in a personal way. Rooms were clean and complete. I highly recommend taking the very reasonable day tours offered by the Guesthouse. Mr. Souk us a warm and intelligent guide who spoke excellent English.
Comment from Hotel Management
22 Jun 2024 by Abay, Hotel Management
Dear David ,Thanks a million for sharing a review of your recent experience. Our team here at Sipanya iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon. Best regardsAbay and Sipanya Team
by A verified traveler
Posted 1 Apr 2024
Good food , good staff
Comment from Hotel Management
7 Apr 2024 by Abay, Hotel Management
"Hi Phone, Thank you for taking the time to leave us a an excellent rating. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!Best regardsAbay and All Sipanya Team
by A verified traveler
Posted 31 Mar 2024
Good staff, good guide tour and they also have breakfast as well you can order what you want , I love breakfast here
I extend my stay here more 1 night .
Comment from Hotel Management
7 Apr 2024 by Abay, Hotel Management
Dear Jonh Matthew,We’ve passed your wonderful review onto our team , Jonh Matthew,. Thanks so much for taking the time to leave a review about our services. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!Best reagardsAbay and All Sipanya Team
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Abay, Hotel Management
Dear Isaiah,Thank you very much for excellent rating.We are sipanya team looking forward to welcoming back again in near future.Best regardsAbay
by A verified traveler
Happy
Posted 10 Mar 2023 on HotelsThe young man who owns this guesthouse is friendly and speaks English well. I had a comfortable night and would not hesitate to cone again when in the area. Quiet location yet very handy for town
Comment from Hotel Management
1 Apr 2023 by Abay, Hotel Management
Dear Andrew,thank you so much for your kindly review your stay with us we are so happy to hear that you have enjoyed your stay .we are looking forward to welcome back again in near futureBest regardsAbay
by A verified traveler
Posted 3 Jan 2023
There is NO 24hr front desk service. I arrived at midnight and could not check in. Had to goto another hotel.
Comment from Hotel Management
11 Jan 2023 by Abay sipanya, Hotel Management
Dear Seng,Thank you for taking the time to share your experience with us. Just to be clear you sent email to us around 11:30 AM not mid night to asking where was location our guesthouse? and we tried to call you back but you not answer. we will be reaching out to you personally to get everything taken care of.Best regardsAbay
by A verified traveler from brooklyn park
Posted 30 Dec 2022
Expedia reservations beware, i booked/paid 2 rooms 3 nights, checked in and they said "error" had only one room open had to split up my party to another hotel, then went to check out early, opened up my room and they cleaned out the room and someone else stuff was in there, i went and complained and asked where my stuff was and why was someone else in room, the front desk person said i only booked 2 nights, i kept telling him NO i have 3 nights, luckily he returned my stuff and showed him my Expedia reservations. When you check in make sure u show the feont desk ppl prove
Comment from Hotel Management
11 Jan 2023 by Abay, Hotel Management
Dear Bee,Thank you for taking the time to share your experience. We're so sorry for the inconvenience yes there was double booked that day that usually doesn’t happen so our responsible have to looking other hotel for your party as you know that time very hard to find hotel due to Mong New year all hotels were super full . other room with us you stayed only 1 night and you took all your stuff out one thing that in the room was only toothbrush so we tried to contact you would like to ask did you check out or not no answer from you so that why we take other guest in to that room but we you back to hotel we also get you other room. Please contact us so we can investigate further.Best regardsAbay
by A verified traveler
Basic, clean and comfortable
Posted 10 Mar 2020 on HotelsI booked this because of the “fabulous” comments. Is it fabulous? If you are not backpacking I guess it depends on what you normally stay at. This guest house is spotlessly clean and the bed is comfortable but the facilities are basic. It is near the market and the owner gives you a list of restaurants (we tried two and they were very good). He can also arrange a minivan to the plain of jars which includes lunch (again basic). Most people seem to stay only one or two nights passing through. The coach station is nearby, you can walk to it. For the price it is good and we would probably stay again.
Comment from Hotel Management
11 Mar 2020 by Abay, Hotel Management
Dear Ray,
Thank you so much for your kindly review your stayed with us
we are looking forward to welcoming back again in near future.
Best regard
Abay
by A verified traveler
Posted 29 Dec 2019
The guesthouse is on the edge of the town, so quiet but a nice walk into tge main street. The local wet market is really close - its a walled market with two gates, so is actuslly a short-cut between the guesthouse and the town. Take a torch with you in the evening. Breakfast can be had at the market (noodles) or wander to Cranky Tea for a European breakfast.
Comment from Hotel Management
30 Dec 2019 by Abay, Hotel Management
Dear Guest,
Thank you so much for your review
looking forward to welcoming back again near future
Best regards
Abay
by A verified traveler from Toronto
Posted 6 Dec 2019
Clean, simple, quiet guesthouse in a convenient location. The owner of this new property was very helpful.
The beds are extremely firm and the showers use wall mounted electric water heaters so the flow of warm water is modest. Overall, for the price, we were quite satisfied.
Comment from Hotel Management
6 Dec 2019 by Abay, Hotel Management
Dear Alex,
Thank you for your review and for choosing our guesthouse. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our guesthouse
Best regards
Abay
