Ratings based on 975 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Polson
Posted 11 Dec 2024
For the most part, the property is very nice. Some of the rooms are remodeled and some are not. My first room was not remodeled, then I moved to a remodeled room. The issue with both rooms is the the door to the adjacent room is very thin and it sounds like people in the other room are in your room with you. Other than that, the property was nice.
by A verified traveler from Flagstaff
Posted 9 Dec 2024
No
Comment from Hotel Management
9 Dec 2024 by Social Media Support , Hotel Management
Hi Joe! We appreciate your feedback. We sincerely regret that your stay was anything less than exceptional. We certainly hope all concerns you had were brought to the attention of the resort staff. We hope to have another opportunity to host you at the Westgate Pained Mountain. Best Wishes, Social Media Support
by A verified traveler from Flagstaff
Posted 9 Dec 2024
Ants in the bathroom
Comment from Hotel Management
9 Dec 2024 by Social Media Support , Hotel Management
Hi Joe! We appreciate your feedback. We sincerely regret that your stay was anything less than exceptional. We certainly hope all concerns you had were brought to the attention of the resort staff. We hope to have another opportunity to host you at the Westgate Pained Mountain Resort. Best Wishes, Social Media Support
by A verified traveler
Posted 5 Dec 2024
I loved the pool and hot tubs. I had a great clean room with lots of perks. I felt like I was at home.
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Jyl, We're so pleased to know you loved the pool and hot tubs and felt at home in your clean room with lots of perks. It's always our goal to provide a comfortable and welcoming environment. We can't wait to have you back! Kind regards, Social Media Support
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Monica, Thank you for choosing Westgate Painted Mountain and for your five-star review! We're glad you had a positive experience and hope to see you again soon. Kind regards, Social Media Support
by A verified traveler
Posted 1 Dec 2024
I've stayed here several times. The rooms are nice. The location is close to my parent's place, making it very convenient for a visit. Close to hiking as well.
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Patti, It's great to hear you've enjoyed your multiple stays with us, finding our location convenient and our rooms nicely appointed. We appreciate your continued patronage and look forward to your next visit! Kind regards, Social Media Support
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Bruce, Thank you for your five-star rating! We're delighted you had a pleasant stay at Westgate Painted Mountain and look forward to your next visit. Kind regards, Social Media Support
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Erica, Thanks for your wonderful rating! We're glad you had a great experience at Westgate Painted Mountain. We hope to welcome you back soon for another excellent stay. Kind regards, Social Media Support
by A verified traveler
Posted 22 Nov 2024
This place is amazing. Id stay again.
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Christy, We're so happy to hear you found our place amazing and would stay again! We look forward to welcoming you back to Westgate Painted Mountain. Kind regards, Social Media Support
by A verified traveler
Posted 20 Nov 2024
Na
Comment from Hotel Management
7 Dec 2024 by Social Media Support , Hotel Management
Hi Hannah, We're glad you found your stay enjoyable overall. Thank you for your feedback, and we look forward to improving your next experience with us. Kind regards, Social Media Support