Ratings based on 999 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2021
No clock in the room, side chair was torn in several places, plaster was cracked or peeling throughout the room, dirty carpet, kept slippers on the whole time for fear of dirty carpet. It appeared ddthat one of the towels had been used. The motel is very old, part of the rooms looked to be used as apartments with tenants sitting outside smoking, some in their underwear. The staff was very friendly and helpful.
by A verified traveler
Posted 12 Feb 2021
The customer service we received checking in was phenomenal! Our key was not working and the young lady had promptly switched us rooms. The huge down side is the price does reflect conditions. My husband had pulled a towel from the rack and not to our surprise a heroine straw fell out from behind it. The pool area is also littered with drug paraphernalia. Upon our final night we actually had to call the police because we were threatened by a bystander stating he had a gun. The on-site security was also no help in this situation. As a native of the valley/ general Phoenix area I would greatly encourage you to stay elsewhere.
by A verified traveler
Posted 17 Jan 2021
The bedsheets and towels weren't clean. All the surfaces at the room were dirty and all drawers. The bathroom was very clean though. The wfii kept on disconnecting. There were a lot of noises till past midnight.
by A verified traveler
Posted 12 Jan 2021 on Hotels
Well was not good at all no trash can no Shower curtain bed was dirty Cockroaches
ETC would like my money back
by A verified traveler
Posted 10 Jan 2021 on Orbitz
by A verified traveler
Posted 27 Dec 2020
The housekeeping staff are really nice and the office staff are great as well
by A verified traveler
Plenty of room.
Posted 3 Dec 2020 on HotelsRoom was larger than any I have stayed in around this price. Best value close to ASU.
by A verified traveler
Gross! Just no!
Posted 25 Nov 2020 on HotelsThey do NOT clean your room until you check out. The rooms are disgusting, see photos. The “owner” is rude... a raging jerk actually. He only gives you two towels at a time. They hand out brown bags for breakfast, understandably, but they only give you two per room even if you’ve booked for four people. We saw one of the fellow occupants screaming about having his belongings stolen from his room while he wasn’t there. There was a gunshot on our second night. We found something white on our bedspread which I can only pray was food. Even with COVID regulations none of the frequently touched objects in our room had been cleaned, this was painfully obvious. I NEVER even saw anyone cleaning anything. I know this because my plan was to wait for housekeeping and grab more shampoo off the cart since they refused to give us more than the one tony bottle, but never saw a house keeper with a cleaning cart the entire time we were there. Which was five days. Ended up just showering at my sisters since we also didn’t have towels. This place is just so unclean it’s shocking. Please do yourself a favor and stay somewhere else. You can’t unsee the things you’ll see here. Also the non-smoking rooms reek of cigarette/marijuana smoke. And the air coolers don’t work.
by A verified traveler from San Diego
Posted 24 Nov 2020
Walking distance to ASU. Nice size bathroom and good TV
by A verified traveler
Never again
Posted 21 Nov 2020 on HotelsHair all over in bathtub, graffiti on fridge in room, druggies all over hanging around the top tier, no towels in pool area, no drinks with continental breakfast, dirty pillow covers, needs remodeling. I will never stay here again
