Ratings based on 293 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice Stay at Paradise Valley Village
Posted 11 May 2019 on HomeAwayStayed in the same unit a year ago and it was fantastic! Unfortunately, while still pretty nice, the unit seems to have been a bit abused. Lots of carpet stains and kitchen cabinet door was hanging off the hinges.
by A verified traveler
Posted 18 Apr 2019 on Hotels
It was not made clear that this is a vacation rental. There is not Sonoran Suites to go to. It was a condo development called Elite. It took over an hour to find the place and arrange to pay an additional cleaning deposit. I was told by Hotels.com that my bill was totally prepaid. It was a good price for a three bedroom 2 bath suite but I wouldn't have booked it had I known it was a vacation rental. The suite was clean but well used. We coouldn't lower the thermostat below 74 degrees.
Good location if you have business in Scottsdale.
by A verified traveler
This booking agency will steal your money
Posted 23 Mar 2019 on HotelsThey steal your money
by A verified traveler
Posted 9 Oct 2018
Our reservation was for Sonoran Suites. The night before we got a
phone call from a manager saying our room had water in it so they
were sending us to another one of their properties.
Upon getting the name and address is was very clear it was nothing more than an apartment complex. lots of noise from other renters.
We will be very careful to not let this happen again.
Comment from Hotel Management
9 Oct 2018 by Tony, Hotel Management
Sorry for the last minute maintenance issues due to the storm.
by A verified traveler
Posted 9 Oct 2018 on Hotels
Comment from Hotel Management
9 Oct 2018 by Tony, Hotel Management
Thanks for staying!
by A verified traveler
Posted 19 Jul 2018
Furniture was 15 years old, there was a used tissue on the sheets under the blanket otherwise it is a decent location and good size
Comment from Hotel Management
19 Jul 2018 by Tony, Hotel Management
Thanks for staying and the feedback. Will review with our housekeeping staff to improve their procedures.
Recommended
for Everyoneby A verified traveler
Great stay
Posted 24 Jun 2018 on OrbitzGreat view of golf course close to shopping entertainment and family. Great facilies
Comment from Hotel Management
24 Jun 2018 by Tony, Hotel Management
Thanks for staying!
by A verified traveler
Posted 16 Jun 2018 on Hotels
Comment from Hotel Management
17 Jun 2018 by Tony, Hotel Management
Thanks for staying!
by A verified traveler
Good Place
Posted 15 Jun 2018 on HotelsQuick trip with fam passing thru the area. Nice spot, clean & convenient. Easy check-in process. Thanks again!
Comment from Hotel Management
16 Jun 2018 by Tony, Hotel Management
Thanks for staying!
by A verified traveler
Great Experience
Posted 15 Jun 2018 on HotelsVery nice condo unit in North Scottsdale close to the action. Small issue with A/C, but resolver promptly. Will be back!
Comment from Hotel Management
16 Jun 2018 by Tony, Hotel Management
Thanks for staying!
