Ratings based on 4,440 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Stated for 3 nights
Bed was comfortable, showers hot, easy parking
Comment from Hotel Management
22 Nov 2024 by general manager, Hotel Management
Thank you for your review! We're delighted to hear you enjoyed a comfortable bed, hot showers, and convenient parking during your three-night stay. Your feedback is greatly appreciated, and we hope to welcome you back again soon!
by A verified traveler
Posted 22 Nov 2024
Great
Comment from Hotel Management
22 Nov 2024 by Scottsdale Parkview, Hotel Management
Thank you for the perfect rating and kind words! We're thrilled to hear you had a great stay with us. We hope to welcome you back again soon!
by A verified traveler
Posted 21 Nov 2024
Receiving my keys initially I wasn’t given a lot of information on the property and where to park for convenience to my room so I was wandering around. The guy had headphones in and seemed stressed and rushed through everything. Wasn’t satisfied with my stay at all so I left early and feel like I wasted money.
Comment from Hotel Management
22 Nov 2024 by Scottsdale Parkview, Hotel Management
Thank you for sharing your feedback. I’m truly sorry to hear about your experience during check-in and the lack of clear communication about parking and property navigation. This is not the level of service we aim to provide, and I will address this with our front desk team to ensure all guests receive thorough and welcoming assistance.I regret that your stay did not meet expectations, and I would love the opportunity to make it right should you decide to give us another chance in the future.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Scottsdale Parkview, Hotel Management
Thank you for your perfect rating! We’re thrilled to hear you had a great experience at Scottsdale Parkview. Your kind words motivate our team to continue providing excellent service and accommodations.We look forward to welcoming you back in the future!
by A verified traveler
Posted 21 Nov 2024
The facility was clean and staff was helpful.
Comment from Hotel Management
21 Nov 2024 by Scottsdale Parkview, Hotel Management
Thank you for your 5/5 review! We’re delighted to hear that you found our facility clean and our staff helpful. Providing a welcoming and comfortable stay is always our goal, and it’s wonderful to know we met your expectations.We hope to welcome you back to Scottsdale Parkview soon!
by A verified traveler
Posted 21 Nov 2024
Bedding didn’t appear to be changed. Sheets were wrinkled, worn, and gray. I found a long black hair in the bed and there was a blood stain on the mattress pad that you could see through the sheets. The carpet was very dirty and worn along with the fixtures. The room was tiny. This was like a motel with entrance from the outside. The pool area was nice but we never had the opportunity to use it.
Comment from Hotel Management
21 Nov 2024 by Scottsdale Parkview, Hotel Management
Thank you for sharing your experience. I’m deeply sorry to hear about the issues you encountered during your stay, especially with the bedding and overall cleanliness. This is certainly not the standard we strive to uphold. I have already shared your concerns with our housekeeping team to ensure such oversights are addressed and corrected immediately.While I’m glad you found the pool area appealing, I regret that the state of your room overshadowed your stay. Please know that we are working on updates to our rooms and fixtures to enhance the guest experience. Your feedback is invaluable in helping us improve.We hope you might consider giving us another chance in the future to show you the improvements we’ve made.
by A verified traveler
Posted 20 Nov 2024
For the price, it was clean and has good facilities like a pool. However, the WiFi was unstable, unsecured and spotty. I was unable to work as the WiFi kept dropping off. They said they knew it was a problem and said they were upgrading/updating it but I think they may have just said that, so if you need WiFi, don’t stay here.
Comment from Hotel Management
21 Nov 2024 by general manager, Hotel Management
Thank you for sharing your feedback. We're glad you found the property clean and enjoyed our facilities like the pool. We sincerely apologize for the issues with our Wi-Fi during your stay. We are actively working on upgrading the system to improve reliability for our guests, especially for those who need it for work. Your concerns are valid, and we truly appreciate your patience. We hope to provide you with a better experience should you choose to stay with us again in the future.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by The Scottsdale Parkview Team , Hotel Management
We are truly sorry to hear about your disappointing experience at Scottsdale Parkview. Cleanliness and exceptional service are top priorities for us, and we deeply regret that we did not meet your expectations. Your feedback is invaluable, and we will address the issues you mentioned with our team to ensure this does not happen again.We understand your frustration and hope you’ll consider giving us another chance in the future to provide you with the high standard of service we are known for.
by A verified traveler
Posted 20 Nov 2024
Ty for having us
Comment from Hotel Management
21 Nov 2024 by The Scottsdale Parkview Team , Hotel Management
Thank you so much for your fantastic 5-star review! We are thrilled to hear that everything about your stay was perfect. Your kind words about our staff, cleanliness, and location mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Scottsdale Parkview in the future.
