Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Raleigh
Posted 10 Nov 2024
Great hotel, great quiet bar and great restaurant you don’t have to leave the property
Comment from Hotel Management
12 Nov 2024 by Royal Palms Resort & Spa, Hotel Management
Hello John, Thank you very much for your kind review. We are glad to know you had a wonderful time. We hope to welcome you back again soon!
by A verified traveler
Posted 31 Oct 2024
What a beautiful, special place to stay in Scottsdale. Great food in the restaurant and the staff was great. Easy Uber rides to the airport and old town Scottsdale. Would love to stay there again!
Comment from Hotel Management
31 Oct 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Arch, Thank you for taking the time to share your feedback with us. We're so happy to hear you had a great time at the resort and enjoyed the area. We look forward to hosting you again in the near future!
by A verified traveler
Posted 27 Oct 2024
by A verified traveler from POTOMAC
Posted 22 Oct 2024
For a resort advertising it is a small and very old place. Rooms are damp and not enough electrical plugs for a modern family. We could have done much better in other resorts. Final bill was $40 more. One night they charged valet parking of 2 cars while we had only one car.
Comment from Hotel Management
23 Oct 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Mehmet, We appreciate you taking the time to share your feedback with us. We are sorry to hear that the accommodations were not up to your family's standards. In regards to the valet, hopefully you were able to share with our front desk, as this is something that certainly could have been adjusted with ease. We will pass along these details for our teams to review further.
by A verified traveler from Liberty
Posted 20 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Royal Palms Resort & Spa , Hotel Management
Hello Cella, We are sorry to see that we may have missed the mark during your recent visit, based on the review provided. If you would like to contact our team to share additional details, please email: reservations@royalpalmshotel.com.
by A verified traveler
Posted 5 Oct 2024
I love the property! The area around the pool deck is in need of repair
Comment from Hotel Management
10 Oct 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Nanette, Thank you for sharing your review with us. We're glad you enjoyed the property. We will share your note about the pool to the appropriate department.
by A verified traveler
Posted 30 Sep 2024
This resort was really lovely. The grounds and gardens are beautiful. It's in a busy surrounding area but was like returning to a little oasis of peace and beauty. We only stayed 1 night but we really enjoyed it and wished we could have stayed longer. The staff was very attentive.
Comment from Hotel Management
3 Oct 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Nancy, Thank you for your kind words. We are so happy to hear you had a great time, even if it was a quick visit! We hope to welcome you back for a longer stay soon!
by A verified traveler
Posted 19 Sep 2024
This property was phenomenal. So beautiful and clean, the restaurant was delicious and the staff was made us feel so welcome. Can’t wait to go back!
by A verified traveler from Windsor
Posted 14 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Staff was incredibly nice
