Ratings based on 86 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
It was nice
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shawn,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 19 Nov 2024
Nice stay
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shawn,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 19 Nov 2024
It was nice
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shawn,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shawn,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler
Posted 17 Nov 2024
This hotel is so bad me and my wife checked in walked in our room and checked right back out without getting security deposit or reimbursement for 2 nights we were supposed to stay there. Rooms were disgusting unsleepable and a waste of money. This hotel needs shut down until it is completely remodeled.
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi William,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
by A verified traveler
Posted 16 Nov 2024
Our room was in the middle of a construction zone literally. On either side of our room there was very loud tile saws and other power tools, which was all we could hear. We got a room change after the 1st night. The second room was more quiet, but the mattress was somehow sloped, my wife actually fell out of the bed because of this. We were booked for a third night but chose not to stay in those conditions. Would like a refund for the night we didn't stay.
by A verified traveler
Posted 16 Nov 2024
Very noisy a bunch of guys were outside of my hotel, drinking and yelling and making cat calls at me every time I came in and out of my door someone was smoking fentanyl below me. As I came out my door on the patio and looked down there was someone smoking it outside their room on the first floor. Felt very unsafe and did not leave my room at night.
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Kelly, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
by A verified traveler
Posted 15 Nov 2024
It was all right it was good I like to stay
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shawn, Thanks for your review, we really appreciate the support. Lilith#Team6
by A verified traveler
Posted 12 Nov 2024
I did not get enough sleep due to construction going on to much noise and room was dirty. Dirty carpets and bath tub. Over all room was not good.
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Michelle,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
