Ratings based on 1,122 Verified Reviews
2.0 Room cleanliness
2.7 Service & staff
2.4 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Everything was as it should be
Comment from Hotel Management
21 Nov 2024 by Sophia CSR, Hotel Management
Hi Josh,Thank you for your positive feedback! We are so glad to hear that everything met your expectations. It's always our goal to provide a smooth and enjoyable experience, and we are happy to know that we succeeded in doing so. We look forward to welcoming you back in the future!
by A verified traveler
Posted 19 Nov 2024
Hated staying at motel 6 in this location. Terrible experience with the WiFi. The room has a bad odor, people probably smoked there all the time.
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Norberto,I am truly sorry to hear about your disappointing experience at this location. A bad odour and WiFi issues are not the experience we want for our guests. We will address these concerns with the team to ensure the room is thoroughly cleaned and any lingering smells are properly eliminated. Additionally, we will review the WiFi to ensure it’s working as it should. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another chance to provide a better stay in the future.
by A verified traveler
Posted 19 Nov 2024
This was a terrible stay. The door didn’t shut, the noise was extremely loud with highway and train keeping us awake much of the night. There was garbage everywhere, bugs in the room, and chaos around with lots of people roaming about. We also didn’t get wifi even though it was supposed to have internet. The sign was torn apart also making it hard to locate, and our room had plastic bags covering the smoke detector, which seems unsafe.
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Anik,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We take your concerns about the door, noise, cleanliness, and safety very seriously. It's unacceptable that your room had bugs, garbage, and a covered smoke detector. We also understand the frustration of not having access to Wi-Fi and the difficulty in locating the property due to signage issues. Please know that we are addressing these matters to ensure a more comfortable and safe experience for future guests. We appreciate your input and hope to improve the quality of our accommodations.
by A verified traveler
Posted 18 Nov 2024
The room was dirty,have flyes the bathrooms nasty
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Griselda,I am truly sorry to hear about your experience with cleanliness and the condition of your room and bathroom. This is certainly not the standard we strive for, and I understand how frustrating it must have been. Please know that we take your concerns seriously and will address this with our housekeeping team to ensure that all rooms meet the highest cleanliness standards. We appreciate your feedback and hope you will consider giving us another chance to provide you with a much better experience.
by A verified traveler
Posted 16 Nov 2024
The room was nice A/C worked well very quiet
Showers have good pressure and hot water works good. Just a lot of shady and homeless people around the area maybe hire hotel security
Comment from Hotel Management
16 Nov 2024 by Sophia CSR, Hotel Management
Hi Adam,Thank you for your feedback! We are glad to hear you enjoyed the quiet room, reliable A/C, and good shower pressure. We also appreciate you bringing up your concerns about the surrounding area. The safety and comfort of our guests are always a priority, and we will take your suggestion about security into consideration. We hope to have the opportunity to welcome you back for another pleasant stay in the future.
by A verified traveler
Posted 15 Nov 2024
Seriously, this place is a dump. It should not even be open to the public. I want my money back.
Comment from Hotel Management
16 Nov 2024 by Sophia CSR, Hotel Management
Hi Pamela,We are truly sorry to hear that your experience didn't meet expectations. We strive to provide all our guests with a clean and comfortable environment, and we take all feedback seriously in our ongoing efforts to improve. If you would like to share more details about your stay, we are happy to look into any specific concerns you may have had.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Sophia CSR, Hotel Management
Hi Josh,Thank you for your 5-star rating! We feel truly grateful to have you as our guest. Providing exceptional comfort and service is our passion. We look forward to seeing you again soon!
by A verified traveler
Posted 14 Nov 2024
Location
Comment from Hotel Management
15 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your review! We are pleased to hear that you enjoyed the location of our hotel. We strive to provide our guests with a convenient and comfortable stay, and we are glad this aspect met your expectations. We look forward to hosting you again!
by A verified traveler
Posted 14 Nov 2024
Just Beautiful everything is modern style do not let the outside fool you the rooms A1
Comment from Hotel Management
14 Nov 2024 by Sophia CSR, Hotel Management
Hi Larnell,Thank you for your wonderful feedback! We are so happy to hear that you enjoyed the modern style of the rooms and were pleasantly surprised by the quality inside. We appreciate your kind words and are glad we could exceed your expectations. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Sophia CSR, Hotel Management
Hi Christopher,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
