Ratings based on 958 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I just comfortable here
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Amygrace,We cannot wait to welcome you back soon for another visit. Maz K.#Team6
by A verified traveler
Posted 12 Nov 2024
Words cannot described my experience. This place, is dirty, a terrible end of town, and alot of traffic aand not the good kind.
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
by A verified traveler
Posted 11 Nov 2024
Cigarette burns on sheets. Lumpy mattress. Homeless person sitting outside. Cautioned by staff of cars being stolen often. Stayed 5 minutes and left to find other hotel. Horrible!!!
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Diana,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 10 Nov 2024
it wasn't the cleanest but the staff was nice.
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Carolyn,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Brand Experience Team, Hotel Management
Hi Stephanie,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler from El mirage
Posted 27 Oct 2024
To expensive for the quality
Comment from Hotel Management
31 Oct 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 24 Oct 2024
Friendly honest staff
Comment from Hotel Management
26 Oct 2024 by Customer Care Team, Hotel Management
Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
by A verified traveler from Apache Junction
Posted 17 Oct 2024
Simple and basic, area is a little sketchy but well lit.
by A verified traveler from El mirage
Posted 12 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Diana, Thank you for the 5-star rating! Natalie #Team6
