Ratings based on 862 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
nice
by A verified traveler
Posted 19 Dec 2024
Was good ,
Comment from Hotel Management
20 Dec 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 20 Nov 2024
Clean Quiet
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Danny,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 19 Nov 2024
If you've been driving all day, and it's night, and you don't know the area, this motel will be a challenge to locate. After cursing google maps for 15 minutes driving around to find this place I finally went to a nearby Motel 6 who gave me instructions to find this location. The Motel 6 sign was only half lit, with 'Free WiFi' lit up and the 'Motel 6' not lit up. This location is accessed by a hard to locate driveway that looks more like an alley way. When I commented to the check in clerk they replied 'Yeah it's a motel 6, they don't like spending money'. What kind of business saves money by not changing a light bulb in their sign so that customers can find their location. Especially ironic given the company slogan - 'We'll leave the light on for you'.
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Robert,We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Maz K.#Team6
by A verified traveler from Prescott Valley
Posted 14 Nov 2024
My room smelled like it had been smoked in, even though a booked a non-smoking room
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Joanna, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
by A verified traveler
Posted 28 Oct 2024
Great service and clean rooms
Comment from Hotel Management
29 Oct 2024 by Brand Experience Team, Hotel Management
Hi Jason,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Mold on the bathroom wall. Insects in the room. Smelled like urine