Ratings based on 786 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from WHITTIER
Posted 8 Nov 2024
N.A.
Comment from Hotel Management
10 Nov 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Juan:Thank you for your feedback and Great Score! I will be celebrating with the team. It was an honor hosting you and we are looking forward to welcoming you back soon. Best,
by A verified traveler from Denver
Posted 3 Nov 2024
The Marriott Camelback hotel is awesome. Pricy, but worth every penny. It is spread out on the side of a hill across the prairie from camelback mountain, so it doesn’t feel cramped and crowded like the other resorts. There is a linked golf course but FYI, this is a 10 minute shuttle ride away so not on sight. Shuttles are always available, however.
Everything at the hotel - 2 lap pools, a large pool, two exercise facilities, including a large gym with free weights, spa, an 1.5 mile hiking train, and all the restaurants - are top-notch. The food quality is superb. The staff are invariably friendly and helpful. I will certainly be going back to this hotel in the future!
Comment from Hotel Management
4 Nov 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Augustin:Thank you for the wonderful feedback and Great Score! I will be celebrating with the team. I am happy to hear that you enjoyed our amenities, and they were up to your expectations. It was an honor hosting you and we are looking forward to welcoming you back soon. Best,
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Erin: Thank you for taking the time to share your feedback regarding your recent stay and thank you for the great Score! I will be celebrating with the team. Thank you for your loyalty to Marriott and we are looking forward to welcoming you back soon. Best,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Front Desk Manager, Hotel Management
Dear Chris, We are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for the issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Warm regards,Luz Baar,Front Desk Manager
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Front Desk Manager, Hotel Management
Dear Gabriela, Your recognition is a testament to our commitment to nurturing environments and elevated moments. At JW Marriott Scottsdale Camelback Inn Resort & Spa, your well-being is our highest mission, and we are delighted to have been a part of your journey. Thank you for your exceptional rating, and we warmly invite you back to continue enjoying all that our beautiful city has to offer.Warm regards,Luz Baar,Front Desk Manager
by A verified traveler
Posted 7 Sep 2024
We especially liked the attentive friendly staff!
The property was immaculate.
We stayed off season and it was quiet.
Comment from Hotel Management
1 Oct 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Andrea S: Thank you for taking the time to share your experience regarding your recent stay and thank you for the great Score, I will be celebrating this wonderful feedback with our team. Thank you for choosing Marriot and we are looking forward to welcoming you back soon.Best,
by A verified traveler from Ladera Ranch
Posted 25 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Michael:Thank you for taking the time to share your feedback and thank you for the Great Score! I will be celebrating it with our Camelback Inn Family. It was an honor hosting you and we are looking forward to welcoming you back soon. Best,
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Front Desk Manager, Hotel Management
Dear Jacob, Thank you for your high rating and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott Scottsdale Camelback Inn Resort & Spa for another exceptional and revitalizing experience.Warm regards,Luz BaarFront Desk Manager
by A verified traveler
Posted 12 Aug 2024
Very high end resort with top of the line service. Amenities were great and the staff was pleasant. Would highly recommend staying at this resort. Breakfast was deliiiish! And the pool was wonderful. I would stay here again in a heartbeat.
Comment from Hotel Management
13 Aug 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Matt: Thank you for the wonderful feedback and Great Score! I am happy to hear you had a great stay. I will celebrate with the entire Camelback Inn family, and I will make sure our Restaurant and Pool team are recognized for the Great service delivery. Thank you for your Loyalty to Marriott and we are looking forward to welcoming you back soon. Best,
by A verified traveler
The only hotel I will stay in Scottsdale
Posted 9 Aug 2024 on HotelsVisited the hotel for the 1st time in 2022 and refuse to look at any other hotel. Clean, quiet, professional. Extra shout out to the guys up front; the valets and supporting staff.
Comment from Hotel Management
13 Aug 2024 by Luz Baar- Front Desk Manager , Hotel Management
Dear Marlon:Thank you for the wonderful feedback and Great Score! I am happy to hear we delivered up to your expectations of our JW Marriott Brand. I will make sure our Bell Team receive a recognition for the great impact they created during your stay. It was an honor hosting you and we are looking forward to welcoming you back soon. Best,
