Ratings based on 966 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I'm happy to hear that your stay went well and that my team met your expectations. Please know that your feedback will be addressed with my team.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I apologize that your stay was not as expected. It is our hope that you give us another opportunity to serve you. Please know that your feedback will be addressed with my team.
by A verified traveler from Mona Vale
Posted 19 Nov 2024
Looking tired. Needs a bit of TLC. Room is quite spacious.
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I apologize that your stay was not as expected. It is our hope that you give us another opportunity to serve you. Please know that your feedback will be addressed with my team.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I apologize that your stay was not as expected. It is our hope that you give us another opportunity to serve you. Please know that your feedback will be addressed with my team.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I apologize that your stay was not as expected. It is our hope that you give us another opportunity to serve you. Please know that your feedback will be addressed with my team.
by A verified traveler
Posted 14 Nov 2024
all good, we arrived early around 1pm and the staff had our rooms ready! thank you!!! all amazing
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I'm glad to hear that your stay went well, and we were able to meet your expectations. It is our hope that you give us another opportunity to serve you. Please reach out to the hotel directly if we can be of any further assistance.
by A verified traveler
Posted 14 Nov 2024
Terrible
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I apologize that your stay was not as expected. It is our hope that you give us another opportunity to serve you. Please know that your feedback will be addressed with my team.
by A verified traveler
Posted 13 Nov 2024
It’s a safe place but it’s loud if your room is facing the highway side.
Comment from Hotel Management
21 Nov 2024 by Matthew , Hotel Management
Thank you for completing our guest feedback survey. I'm glad to hear that your stay went well and we were able to meet your expectations. It is our hope that you give us another opportunity to serve you. Please reach out to the hotel directly if we can be of any further assistance.
by A verified traveler
Posted 12 Nov 2024
It was great
Comment from Hotel Management
12 Nov 2024 by Samantha W, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic stay with us.
by A verified traveler
Posted 10 Nov 2024
Property was in terrible condition. It was extremely noisy due to being adjacent to the interstate as well.
Comment from Hotel Management
11 Nov 2024 by Matthew, Hotel Management
Thank you for providing your feedback regarding your most recent stay with us. I am sorry to hear that he condition and location of the hotel was not as expected. Please know your comments and concerns will be addressed.
