Ratings based on 982 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
First time staying at a Hyatt Place where I had to pay parking. Light fixture was falling from the ceiling. Room was noisy as we still heard traffic. Ac worked well. Room was comfortable.
Comment from Hotel Management
30 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Nancy, for the 5/5 rating and for the feedback! Please know that your concerns will be addressed with our Engineering department. We appreciate your business and hope to have you return in the near future.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Dana, for the 4/5 rating! We appreciate your business and hope to have you return in the near future.
by A verified traveler
Posted 29 Dec 2024
Great location
Comment from Hotel Management
29 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Than you, Edmund, for the 5/5 rating and for the positive feedback! We're glad you enjoyed your stay and hope to have you return in the near future.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Amanda for the 5/5 rating! We're glad you enjoyed your stay and hope to have you return in the near future.
by A verified traveler
Posted 25 Dec 2024
The breakfast staff, Ariana has a really bad attitude. She cleared the table and threw away my cup of water and my plastic bottle (kept it because it was a specific size to fit into my purse). She saw me putting the cup of water and my bottle down on the table and entering the breakfast area and yet when I questioned her, no apology and stated that she needed to wipe down the table. the breakfast scramble egg was of mediocre standard.
Front check in desk was quite nice and friendly. The location of this hotel doesn't justify the $10 parking fee. Although we were not charged this due to the shutdown of water and all the inconvenience caused.
Room service was not good. Did not clean the shower area properly. Did not replenish toilet paper but fortunately we were leaving the next day and substituted with the tissue paper.
Comment from Hotel Management
26 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you for completing the guest survey for your recent stay. Feedback such as yours is vital to us as we strive to improve operations at our property. Please know that your comments will be addressed with our Housekeeping and Food & Beverage departments. We appreciate your business and hope to have you return in the near future.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Kristen, for the 4/5 rating! We're glad you enjoyed your stay and hope to have you return in the near future.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Cyndi, for the 5/5 rating! We're glad you enjoyed your stay and hope to have you return in the near future.
by A verified traveler
Posted 22 Dec 2024
Awesome bed and room darkening
Comment from Hotel Management
22 Dec 2024 by Nick Ducati - Front Office Manager, Hotel Management
Thank you, Carol and John, for the 5/5 rating and for the positive feedback! We appreciate your business and hope to have you return in the near future.
by A verified traveler from Hollywood
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Horacio B. , Hotel Management
Dear Miguel, Thank you for reviewing our hotel. We hope to have you stay with us again.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Horacio B. , Hotel Management
Thank you for staying with us
