10/10 Excellent
Glorial
Business traveler
Jan 12, 2025
Liked: Amenities
This is a lovely location. I love The Hyatt Place and each location that I have stayed. However, this time around not so much. I booked through a third party merchant only to find that the property manager may not approve a refund on an early check out. This property was paid in full when I booked almost two months ago. Things change and the level of flexibility should be offered to every customer that has an extensive situation. It’s unfortunate that this experience has dampened my relationship with The Hyatt Place. My only advice…is if you use a third party merchant, please make sure you book the dates that you truly need or else you will pay for a room that you’re not staying in. Be careful.
Glorial
Stayed 4 nights in Jan 2025