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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Welcome to our grand lobby, featuring a high ceiling, a reception desk, and a seating area with comfortable chairs.
Experience the grandeur of our lobby, featuring a high ceiling, elegant chandelier, and comfortable seating areas.
Comfortable room with a large bed, bedside table, and desk, offering a quiet space to work and rest.
Enjoy a refined dining experience in our elegant dining area, set with fine china and silverware.
Experience the grandeur of our lobby, featuring a stunning mirror cabinet, elegant chandelier, and comfortable seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km
  • Grand Canyon University - 9 min drive - 11.3 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel near Phoenix Convention Center
Located close to PHX Arena and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a bar.
Other perks at this hotel include:
  • Multilingual staff, a 24-hour front desk, and a vending machine
  • An elevator, ATM/banking services, and a reception hall
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Guest reviews say great things about the central location and helpful staff
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and PHX Arena. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

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Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and close to everything
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
San Carlos Hotel is a well located hotel in Phoenix Downtown. It is full of history, being the first luxory hotel since 1930s. I stayed on the floor where Clark Gable had a room!!! Decoration made me feel like home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

A great historical hotel, which is close to several restaurants and other venues.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Nice environment friendly staff. Clean rooms reasonable prices
Stayed 3 nights in Mar 2025

6/10 Okay

GERALD

Old hotel convenient location, tiny shower. Small room but great service
Stayed 3 nights in May 2025

4/10 Poor

Nicholas

Disliked: Amenities, property conditions & facilities
Poor AC, uncomfortable bed, you can hear everything happening in your neighbor's rooms and in the hallway. So uncomfortable, we drove home for the night. The restaurant was delicious! Would eat there again
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this place is great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and fun learning about the history of the area and hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and staff was super friendly!
Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
I hope someone restores that beautiful building!
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very clean.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't say there because the air conditioner was not working.
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Liked: Staff & service
Central ac, it was hot through the whole night.The bathroom had hairballs in it when we got there. Not the greatest but it was ok for the night.
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

I didn't get to stay there because the AC was broken but thank God. The hotel is in a very sketchy place, doesn't have a carpark so you have to look for one around at a not very nice street, the lobby smells terrible between mouldy and dirt, just the sofa at the entrance was the dirties thing I've seen. I wouldn't have stayed there even if I didn't get a refund.
Stayed 1 night in Jun 2025

10/10 Excellent

Doneicisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Phoenix for a basketball convention. This hotel was perfect for my stay. It was in close walking distance to the Convention Center. The room was very clean. Housekeeping is top notch. the hotel is an older hotel but priced cheaper than hotels in the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Bailey

Disliked: Staff & service, amenities
No air conditioning. Super outdated and stuffy. No parking. Disinterested staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, very charming retro feel, would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Abraham

Liked: Cleanliness, staff & service
There were a few issues, there is no mini fridge, the ac barley made it cool and we were having issues with the door locking system
Stayed 2 nights in Jun 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Amenities
The location was accessable to a parking garage as well as the many sites of downtown. I do understand that it is a historical hotel but the inability to control the temperature of my room in a city like downtown Phoenix was shocking. It was car too warm in the room. The beds were hard and uncomfortable and the shower was less than inadequate. The staff was kind and quick to check in and out.
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Disliked: Amenities, property conditions & facilities
There is no AC so it is hot and stuffy. No fan in the bathroom. No fridge. It’s an old hotel and not much to write home about.
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Liked: Cleanliness
Disliked: Amenities
Small room and no A/C.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is all good but the a/c is terrible service Highly not recommend staying here for the summer It’s still hot when we came back from the Phoenix fan fusion convention . We left the night of booking. Not sure I’ll get a refund for the nights that I didn’t stay, but will not book here ever again. Please upgrade your ac and modernize Hopefully the staff or site helps out with the refund
Stayed 3 nights in Jun 2025