Ratings based on 801 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Only issue was their breakfast service didn’t open at 7am this morning ( delayed opening until 8). We just hit the road….
Comment from Hotel Management
25 Nov 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Good morning, Thank you for providing us with feedback from your recent stay. We look forward to having you back as our guest in the near future. Warm regards, Ira
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Hello, William Thank you for staying with us and providing a rating on your recent experience. We look forward to hosting you again soon.Warm regards,Ira
by A verified traveler
Posted 16 Nov 2024
Liked the balcony to just sit outside and unwind!
Comment from Hotel Management
16 Nov 2024 by Ira, Hotel Management
Hello, Robert Thank you for the perfect rating and staying with us when in the Phoenix area. We look forward to hosting you again soon! Warm regards,Ira
by A verified traveler from CORTEZ
Posted 10 Nov 2024
Restaurant & bar close at 9 pm! Short-staffed - long wait to check in.
Comment from Hotel Management
11 Nov 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Hello, Leslie Thank you for providing feedback and a rating from your past stay with us. We look forward to your next visit in the near future. Thank you,Ira
by A verified traveler
Posted 25 Oct 2024
Convenient location. Free parking. Safe location.
Comment from Hotel Management
25 Oct 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Hello,Thank you for the honest feedback and awesome rating from your stay with us. We're happy to hear that you enjoyed your experience with us. Thank you,Ira
by A verified traveler
Posted 18 Oct 2024
Everything was great about the stay, only thing I thought was ridiculous is that they charge you $15 a night to park there. I am that adds up when 3 vehicles registered with the lobby.
Comment from Hotel Management
18 Oct 2024 by Ira, Hotel Management
Hello, DanielWe appreciate you staying with us and providing us with honest feedback. from your recent stay. We look forward to seeing you again soon. Warm regards, Ira
by A verified traveler
Posted 16 Oct 2024
room cleanliness can improve.
Comment from Hotel Management
17 Oct 2024 by Ira, Hotel Management
Hello, SRIDHARWe appreciate you staying with us and rating your recent experience. We look forward to having you back with us again in the near future. Thank you,Ira
by A verified traveler
Posted 7 Oct 2024
Location is convenient to areas of Chandler and Gilbert we were visiting.
Comment from Hotel Management
7 Oct 2024 by Ira, Hotel Management
Brett, We're happy to see that you enjoyed your stay with us! We look forward to your next visit and will ensure another great experience in the making!Warm regards, Ira
by A verified traveler
Posted 3 Oct 2024
Everything
Comment from Hotel Management
3 Oct 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Hello, LeydyThanks for the perfect rating! We look forward to having you back soon. Warm regards, Ira
by A verified traveler
Posted 27 Sep 2024
This was suppose to have a restaurant on site and for 2 days there was no food - Chef didn't show. I am a Senior citizen and wanted not to leave the hotel for dinner - going out via walking is too dangerious and driving in a strange area is not for me.
Comment from Hotel Management
27 Sep 2024 by Holiday Inn Phoenix-Chandler , Hotel Management
Hello, PeggyThank you for taking the time to provide honest feedback from your recent stay with us. We truly appreciate your feedback as we strive for ways to improve our guest's experiences. We're sorry we fell short of doing so and look forward to having another opportunity to accommodate you when in the Chandler area. Please don't hesitate to reach out if you have any further questions. Thank you,Ira
