2/10 Terrible
Kayla
Feb 13, 2025
I never ended up staying here, I was looking at hotel rooms here on Expedia, and it kept changing the dates back to a day later than when I was looking! I was not trying to book a room for February 6th-7th 2025.. and now the hotel keeps trying to charge me for it, yet I have and nothing but trouble trying to contact someone... the day of I got a notification stating it was time to check in, I was at work, and have been working every day since, I work late nights there for hard to contact anyone... I tried to cancel immediately after realizing that the website screwed up the dates, it was to be for second week in May!!! it would not let me cancel and I did not have time to call during normal hours!.. I would love for the hotel to contact me via email, or Expedia to make it right and stop trying to take money out of my bank account for something I didn't get!! nor wanted!!
Kayla
Stayed 1 night in Feb 2025