Ratings based on 383 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
The location was perfect. Right in the heart of downtown Chandler.
by A verified traveler
Posted 23 Aug 2024
The staff claimed to not have my reservation although I had already paid for the hotel. They charged me additional money and for parking which they didn’t mention
Comment from Hotel Management
23 Aug 2024 by Jason, GM, Hotel Management
Thank you for your feedback. I would like to see if there is anything that i can do help make any corrections with this situation.Please contact me at your earliest convenience.Regards,Jason, GM
by A verified traveler
Posted 20 Aug 2024
Great place for a short staycation. There are many food and drink options within walking distance.
Comment from Hotel Management
23 Aug 2024 by Jason, GM, Hotel Management
Thank you for your kind words and are very happy that you enjoyed your stay with us.We hope to see you again soon in the near future.Thanks, Jason, GM
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 15 Jul 2024
I had to pay rxtra for early check in because i reserve the hotel through Expedia. I am aHilton goldmember. The room was like a godown.
Comment from Hotel Management
15 Jul 2024 by Jason, GM, Hotel Management
I would like to see how i can assist with this issue, please contact me at the hotel so I can see what i can do.Thanks!
by A verified traveler from PHOENIX
Posted 13 Jul 2024
Besides the second floor ice maker not working, I loved my stay. The staff was great. Enjoyed the workout room, pool and happy hour.
Comment from Hotel Management
27 Jul 2024 by AGM, Hotel Management
Thank you for your feedback, we love knowing we had a positive impact on your stay! We hope to see you again soon. Thank you, Jordan StonecipherAGM
by A verified traveler
Posted 8 Jul 2024
Great place
Comment from Hotel Management
27 Jul 2024 by AGM, Hotel Management
We hope to see you again soon!Thank you, Jordan StonecipherAGM
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
27 Jul 2024 by AGM, Hotel Management
Thank you for leaving us a review, we appreciate the feedback!Thank you, Jordan StonecipherAGM
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Assistant General Manager, Hotel Management
We are so happy to hear you enjoyed your stay, we hope to see you again soon!Thank you, Jordan StonecipherAssistant General Manager
by A verified traveler
ChiChan
Posted 11 Jun 2024 on HotelsVery enjoyable stay and pool was wonderful.
Comment from Hotel Management
20 Jun 2024 by Assistant General Manager, Hotel Management
We are so happy to hear you enjoyed your stay and our pool, we hope to see you again soon!Thank you, Jordan StonecipherAssistant General Manager
