Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
They charged us $15 to park our car at a suburban hotel with a big parking lot. Don’t be surprised!
by A verified traveler
Posted 29 Oct 2024
The property was close to freeways, restaurants, and convenient to the airport.
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
Our electric window blind was not working. Trying to take a rest but couldn't because it was too bright. Called in for service but instead, they gave us a blanket to cover up the window.
by A verified traveler
Posted 22 Oct 2024
The property had a strange smell.
Comment from Hotel Management
22 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Dear Andres,Thank you for sharing your experience. I apologize for the strange smell you encountered during your stay. I will share your feedback with our housekeeping team so that we can improve for future stays. We hope to welcome you again soon!
by A verified traveler
Posted 19 Oct 2024
Trash around and inside the property
Comment from Hotel Management
20 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Thank you for bringing this to our attention. We're sorry to hear that you encountered trash around and inside the property. Cleanliness is a top priority for us, and we appreciate your feedback as it helps us improve. We will address this issue immediately. Thank you for your understanding.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Thank you for the amazing rating! We’re thrilled to hear you enjoyed your time with us. Your support means a lot, and we’re committed to providing the best experience possible. We can’t wait to welcome you back soon for another great stay!
by A verified traveler from Casa Grande
Posted 15 Oct 2024
right off the freeway, easy to find
Comment from Hotel Management
20 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Thank you for the fantastic review! We're glad you found us easily accessible off the I-10. We appreciate your feedback and hope to see you again soon! Safe travels!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Thank you for taking the time to share your thoughts! We appreciate your feedback and are glad you found some aspects of your experience enjoyable. However, we also want to understand how we can make improvements. If you have specific suggestions or issues you'd like to discuss, please feel free to reach out. We hope to have the opportunity to serve you better in the future!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Trinity Velazquez - Senior AGM, Hotel Management
Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we can’t wait to welcome you back soon! If there’s anything specific you loved, feel free to share—we’d love to hear more!
