Ratings based on 730 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Super good stay 10/10
by A verified traveler from Phoenix
Posted 27 Dec 2024
by A verified traveler from Coachella
Posted 22 Dec 2024
No manager available to help
No soups and shampoo in the shower
No coffee maker
Comment from Hotel Management
23 Dec 2024 by Hotel Management, Hotel Management
Dear Sergio, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 1 Dec 2024
I liked everything about it they have cute kitchenette there's spacious and clean the area is nice and clear and pretty. It's an excellent place to stay. Thank you. Sincerely, Brenda k r o h n
Comment from Hotel Management
2 Dec 2024 by Hotel Management, Hotel Management
Dear Brenda, We are thrilled to hear that you had a wonderful experience at Extended Stay America! It's great to know that our well-maintained property, along with your room and the amenities we provide, exceeded your expectations and contributed to a memorable stay. Your kind words reflect our commitment to ensuring the highest level of comfort and satisfaction for our guests. We can't wait to welcome you back for another unforgettable visit!Sincerely,Hotel Management
by A verified traveler
Posted 23 Nov 2024
Didn’t realize it had a kit hen but no dishware, coffee cups, coffee maker, etc. Best for longer term stay
by A verified traveler
Posted 11 Nov 2024
Find another place to stay. Place is run down and dirty. We got in after 10pm and the "lobby" was closed. I wandered around then finally the lady came out and checked us in.
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Dear Tanya, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to improving it. Additionally, we are reviewing our housekeeping procedures to ensure that we meet the highest standards of cleanliness. Thank you for choosing us for your visit; we hope to have another opportunity to host you again in the future.Sincerely,Hotel Management
by A verified traveler
Posted 10 Nov 2024
5 out of 10
by A verified traveler
Posted 5 Nov 2024
