Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The staff was very professional, very helpful for anything we needed and they all had very positive attitudes.
by A verified traveler
Posted 11 Jan 2025
Great Breakfast
Comment from Hotel Management
13 Jan 2025 by Customer Service, Hotel Management
Leonard, it’s wonderful to hear you enjoyed the breakfast at Embassy Suites Tempe. We’re thrilled you had a great stay and look forward to welcoming you back soon.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Lucas, thank you for staying with us at Embassy Suites Tempe. We're thrilled you had a pleasant stay. Our team is committed to ensuring all guests have a great experience, and we look forward to welcoming you back.
by A verified traveler
Posted 2 Jan 2025
Property need a little TLC. Shower knob was pretty jacked up.. Love the breakfast..
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Greg, thank you for sharing your feedback. It's great to know you loved the breakfast at Embassy Suites Tempe. We apologize for the issue you mentioned and are addressing it. We hope to have the opportunity to host you again for an even better stay.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Metro, thank you for your feedback. The team is committed to addressing any concerns, and they are currently working on improving guest comfort. Your insights are important to ensuring a better experience for future guests.
by A verified traveler
Posted 30 Dec 2024
Wonderful breakfast and the staff was so nice.
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Lisa, thank you for staying with us at Embassy Suites Tempe. We're delighted you enjoyed the wonderful breakfast and found our team members to be so nice. We hope to welcome you back soon!
by A verified traveler
Posted 27 Dec 2024
Big suites, comfortable and clean.
Comment from Hotel Management
28 Dec 2024 by Customer Service, Hotel Management
Donna, we are thrilled you enjoyed your stay at Embassy Suites Tempe. It's fantastic to hear that you found the suites spacious, comfortable, and clean. Our team looks forward to welcoming you back soon!
by A verified traveler from Colorado Springs
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Customer Service, Hotel Management
We appreciate you sharing your concerns with us, Ariane.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
by A verified traveler
Posted 21 Dec 2024
The staff was accommodating. I also enjoyed the complimentary drinks for happy hour. The breakfast had a variety of options , very good!
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
Zhen, we’re delighted you loved the complimentary drinks and enjoyed the breakfast variety here at Embassy Suites Tempe. Thank you for highlighting the efforts of our team. We look forward to welcoming you back!
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
Julie, thank you for taking the time to share your experience. Your feedback is appreciated, and the team is committed to making improvements, including addressing any issues with the AC. We hope to welcome you back in the future for an improved stay.
