Ratings based on 1,348 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Everyone was very nice and the food at the restaurant was delicious. Very convenient for the airport.
Comment from Hotel Management
3 Jan 2025 by Lee, Hotel Management
Thank you for this amazing review. We appreciate your feedback. We hope to see you again in the near future.
by A verified traveler
Posted 2 Jan 2025
The pool area looked lovely.
Comment from Hotel Management
2 Jan 2025 by Front Desk, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 2 Jan 2025
We had a great stay for New years holiday. The only thing i didn't see housekeeping come by. We could have used some fresh towels.
Comment from Hotel Management
2 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had an overall pleasant experience with us.
by A verified traveler
Posted 1 Jan 2025
Great property for my family of 5
Comment from Hotel Management
2 Jan 2025 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that your family had a wonderful experience at our hotel.
by A verified traveler from Surrey
Posted 30 Dec 2024
It was great for overnight stay before 6am flight. The check in girl was good but told us to get shuttle much earlier than we needed resulting in arriving 50min before the counter even opened. That 1/2 hour of sleep would have been appreciated. Just a heads up for the future.
Comment from Hotel Management
30 Dec 2024 by Lee, Hotel Management
Thank you for your valued feedback. We will definitely bring this up to the team. We hope to see you again in the near future.
by A verified traveler
Posted 29 Dec 2024
I loved the service. The staff and people around were very friendly and helpful.
Comment from Hotel Management
29 Dec 2024 by Front Desk, Hotel Management
Thank you so much for the feedback.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 28 Dec 2024
We had a great night sleep, room was very clean.
Comment from Hotel Management
28 Dec 2024 by Lee, Hotel Management
Thank you for this awesome feedback. We hope to see you again in the near future.
by A verified traveler from Chula Vista
Posted 28 Dec 2024
Outstanding
Comment from Hotel Management
28 Dec 2024 by Christopher Cook, Front Desk Supervisor, Hotel Management
Thank you for your feedback. I'm glad to hear that you had an outstanding experience at our hotel.
by A verified traveler
Posted 27 Dec 2024
bed is not comfortable
Comment from Hotel Management
27 Dec 2024 by Lee, Hotel Management
We apologize for the bed not being comfortable. We will go ahead and pass this down to our housekeeping team and see if we can get this fixed right away. We hope to see you again in the near future.
