Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Just okay.
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Josh, thank you for your feedback. We are always seeking ways to enhance our offerings and appreciate your insights. We hope you'll consider staying with us again at Courtyard Scottsdale North.
by A verified traveler
Posted 13 Nov 2024
It was $11 a day to park , which seems like nota lot but it’s not in a downtown area. Central Phoenix is the only
Place in az I’ve ever had to pay to park at a hotel. And there wasn’t complimentary coffee in the lobby in the morning.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Abigail, thank you for your feedback. We strive to ensure our guests find value in their stay and appreciate your observations regarding the parking and morning amenities. Your insights are important as we continually assess our offerings. We hope to have the opportunity to enhance your experience in the future.
by A verified traveler
Posted 12 Nov 2024
Wonderful overall experience
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Janet, it’s wonderful to hear you had a great time at Courtyard Scottsdale North. We’re thrilled you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 6 Nov 2024
My room was a little noisey
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Lori, thank you for staying with us at Courtyard Scottsdale North. We appreciate your feedback. We regret there was some noise disturbance during your stay. Our team is always ready to assist in making your experience more comfortable. We hope to welcome you back soon.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
We appreciate the feedback, Masnoar.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Customer Service, Hotel Management
Jeffrey, thank you for staying with us at Courtyard Scottsdale North. We're pleased to see your positive rating and hope to welcome you back for another enjoyable visit.
by A verified traveler from Longview
Posted 1 Oct 2024
entry to the lobby was a bit depressing and dark feeling.
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
Kahne, thank you for your feedback. The atmosphere upon entering is important, and your observations will be shared with our team to ensure an inviting ambiance. We're always looking to improve and hope you'll consider visiting again to see any changes.
by A verified traveler
Posted 11 Sep 2024
It was great
Comment from Hotel Management
13 Sep 2024 by Customer Service, Hotel Management
Gregory, we’re delighted you loved your experience at Courtyard Scottsdale North. Thank you for your kind words, and we hope to welcome you back soon!
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Customer Service, Hotel Management
Manuel, we’re delighted you loved your experience at Courtyard Scottsdale North. We hope to welcome you back soon!
by A verified traveler
Posted 7 Sep 2024
Customer service, clean
Comment from Hotel Management
8 Sep 2024 by Customer Service, Hotel Management
ROSARIO, we’re delighted you loved your experience at Courtyard Scottsdale North. It’s wonderful to hear our team members and cleanliness left a positive impression on you. We look forward to welcoming you back soon!
