Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
They just need a better sofa bed, too old and not comfortable at all.
Comment from Hotel Management
2 Nov 2024 by Vickie , Hotel Management
Thank you for taking the time to post a review on behalf of your stay with us. We appreciate your feedback and will share your review with our team.
by A verified traveler from Richmond
Posted 30 Oct 2024
Quality of the stuff and service is recognizable. The Swimming pool is well maintain and a decent size.
Comment from Hotel Management
2 Nov 2024 by Vickie , Hotel Management
Thank you for giving us the opportunity to accommodate you during your traveling times. We appreciate you and thank you for the 5\5 rating.
by A verified traveler
Posted 27 Oct 2024
Easy and friendly
Comment from Hotel Management
29 Oct 2024 by Vickie , Hotel Management
Thank you for giving us a 5\5 rating. We appreciate having you as our guest and hope to see you again.
by A verified traveler
Posted 13 Oct 2024
We enjoyex our stsy
Comment from Hotel Management
22 Oct 2024 by Vickie , Hotel Management
Thank you for the 5\5 score. We appreciate having you as our guest and hope to see you again.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Vickie , Hotel Management
Thank you for giving us a 5/5 rating. We hope to see you again during your traveling times.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by GM, Hotel Management
Thank you for the amazing 5 star review.
by A verified traveler from Lake Havasu City
Posted 2 Sep 2024
Had to get room changed due to the refrigerator be left out to defrost. Wet towels and water on floor. They gave us a new room and breakfast for 2. Need had this happened at a Marriott hotel before and we have stay for at this hotel chain for years. Very reliable
Comment from Hotel Management
2 Sep 2024 by Nicole , Hotel Management
Charles,Thank you for taking the time to give us feedback on your recent stay. We are disappointed that we did not meet your expectations this time and will take the necessary steps to improve for your future stays. We hope you were able to enjoy the rest of your experience and sincerely hope we get the chance to host you again in the future.Thank you!
by A verified traveler
Posted 25 Aug 2024
😊
Comment from Hotel Management
27 Aug 2024 by GM, Hotel Management
Thank you for the amazing 5 star reviewQ
by A verified traveler
Posted 22 Aug 2024
The hotel was quiet, clean, and all the staff were very friendly. I was also easily able to extend my stay in the same room. The only thing i was disappointed with was the pool closing at 9. It would be nice to have it open later since it is so hot.
Comment from Hotel Management
27 Aug 2024 by GM, Hotel Management
Thank you for your kind words and your feedback. We will look into the pool hours moving forward.
by A verified traveler
Posted 19 Aug 2024
Like it
Comment from Hotel Management
20 Aug 2024 by GM, Hotel Management
Thank you for the review, we appreciate the great feedback.
