Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
It was good stay quiet the only thing that would be nice is to remodel update
by A verified traveler
Posted 20 Nov 2024
The noise level from the hallway and breakfast nook was distracting even through the door, and the floor above allowed loud footsteps through the room ceiling.
Bathroom and beds were well maintained and clean.
Comment from Hotel Management
21 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 18 Nov 2024
Average in all ways
Comment from Hotel Management
19 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 18 Nov 2024
There survey was excellent
Comment from Hotel Management
19 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 14 Nov 2024
3 nights in Surprise. Decent place to stay, about what I expected.
Comment from Hotel Management
17 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 13 Nov 2024
Nice place.
Comment from Hotel Management
17 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 12 Nov 2024
Everyone there was so friendly the room was spacious could not hear noise
Comment from Hotel Management
13 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites. Surprise AZ
by A verified traveler
Posted 12 Nov 2024
Paper thin walls & dirty rooms. Would not stay here again.
Comment from Hotel Management
13 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 11 Nov 2024
No surprises in Surprise.
Comment from Hotel Management
12 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an impressive rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
by A verified traveler
Posted 10 Nov 2024
Clean and good hot breakfast options. Comfortable bed and pillow.
Comment from Hotel Management
10 Nov 2024 by Hiral, GM, Hotel Management
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an outstanding rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear you enjoyed our free continental breakfast.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ
