Ratings based on 985 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Nice hotel! Staff and housekeepers where excellent! No complaints. I loved the breakfast and the cold filtered water available 24/7.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Staff was friendly and helpful. Hotel was very clean
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Awesome
Comment from Hotel Management
24 Sep 2024 by Cynthia M , Hotel Management
Thank you so much for your positive review! We’re thrilled to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. We look forward to welcoming you back on your next visit
5 out of 5
by A verified traveler

Posted 21 Sep 2024
The bed was so comfortable. The pillows were amazing. The breakfast was so good!! The staff very friendly.
Comment from Hotel Management
21 Sep 2024 by Cynthia M , Hotel Management
Thank you for your wonderful feedback! We’re delighted that you had such a comfortable and enjoyable stay with us. Knowing that our beds, pillows, and breakfast met your expectations, and that our staff made a positive impression, is incredibly rewarding. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Cynthia M , Hotel Management
Thank you for taking the time to leave us such a positive review. Your feedback means a lot to us, and we can’t wait to welcome you back.
4 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Cynthia M , Hotel Management
Thank you for taking the time to leave us such a positive review. Your feedback means a lot to us, and we can’t wait to welcome you back to Best Western Plus-Surprise
5 out of 5
by A verified traveler from North Las Vegas

Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Cynthia M , Hotel Management
Thank you for taking the time to leave us such a glowing review! Our team prides themselves on providing exceptional Customer service. We hope to have the pleasure of welcoming you back soon!Safe Travels!
5 out of 5
by A verified traveler

Posted 12 Sep 2024
The staff was friendly-free hot breakfast-the ability to use my Netflix account in the room-
Comment from Hotel Management
13 Sep 2024 by Cynthia M, Hotel Management
Thank you for your kind words! We're thrilled that you enjoyed your stay here with us It's always great to hear that our guests had a great experience. We hope to have the pleasure of welcoming you back soon!
4 out of 5
by A verified traveler

Posted 21 Aug 2024
Good location.
Comment from Hotel Management
23 Aug 2024 by Cynthia M , Hotel Management
Wow, thank you for your glowing review! we're thrilled that you enjoyed your stay with us We can't wait to welcome you back in the future!Safe travels!
5 out of 5
by A verified traveler

Posted 16 Aug 2024
Very nice facility
Comment from Hotel Management
17 Aug 2024 by Cynthia M, Hotel Management
Thank you for your kind words! We're thrilled that you enjoyed your stay here with us , and that our hotel had a lasting impression on you. It's always great to hear that our guests had a memorable experience, and we hope to have the pleasure of welcoming you back soon!