Ratings based on 648 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Nice breakfast offerings and was clean and well kept. Carpets were being cleaned while we were there and they indicated they are cleaned on a regular schedule which is nice.
Comment from Hotel Management
24 Oct 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. Thank you for the kind words regarding breakfast. We do try to offer a nice variety of items. Yes the carpets are cleaned in the hotel on a regular bases. We look forward to your next visit.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Guest Services, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We hope you will join us again soon.
by A verified traveler
Posted 6 Oct 2024
Property was ok for the age, no elevator. Booked and paid through Expedia and selected that my son and wife would be sharing the room. Got there and they see my son and said its an extra $10 for children.
Comment from Hotel Management
7 Oct 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We were looking over your reservation and the extra 10 charge was because the child was over the age of 12. Anyone older than 12 is considered an adult. This is noted in the selection when making a reservation online. We hope you will joinus again.
by A verified traveler
Posted 29 Sep 2024
Very clean
Comment from Hotel Management
30 Sep 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We hope you will join us again soon.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We look forward to seeing you again soon.
by A verified traveler from gold canyon
Posted 8 Sep 2024
I went to them and told them there's a candy bars in the vending machine were old but I almost broke my tooth they put an out of order sign on it for one day and that was about it never changed the candy out so now the next person in there is going to have the same experiences me not impressed very old sheets very old looking they really need to do a lot of updates
Comment from Hotel Management
9 Sep 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. The expiration date for the candy bar you provided to the front desk has a good date. All items in the vending machines are constantly checked for expiration dates. Plus you were reimbursed for the candy bar. Due to the high volume of guests, we rotate new sheets into usage monthly. Being a Best Western, we are required to upgrade the hotel items on a regular basis. If you have any questions please feel free to contact the hotel.
by A verified traveler
Posted 6 Sep 2024
First time staying here and was mine and my husband's 15 yr anniversary. The girl working all weekend Aug 30th was amazing and helpful. I had no worries or issues. Was super clean and quiet. And absolutely loved my own little patio to sit out on. I will absolutely come back again!
Comment from Hotel Management
9 Sep 2024 by Guest Services, Hotel Management
Thank for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We will pass along to the Front Desk clerk of your wonderful complements. We look forward to seeing you again.
by A verified traveler
Posted 6 Sep 2024
Everything was wonderful clean room quiet, good breakfast friendly staff
Comment from Hotel Management
9 Sep 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We look forward to seeing you again.
by A verified traveler
Posted 23 Aug 2024
Our stay was great, I have no complaints except having to leave early. We’ll be back someday and will recommend this property.
Comment from Hotel Management
26 Aug 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We look forward to seeing you again.
by A verified traveler
Posted 4 Aug 2024
Complimentary breakfast. Clean room with pool and jacuzzi. Bonus bar attached to the hotel. Had fun!
Comment from Hotel Management
5 Aug 2024 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate you taking the time to complete the survey. We are glad you enjoyed your visit to our location. We look forward to your next visit with us.
