Ratings based on 754 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
We loved this hotel! Clean and staff was great!
by A verified traveler
Posted 29 Dec 2024
Clean!
by A verified traveler from Peoria
Posted 29 Dec 2024
Great location for music events at the arena, can walk there & to Westgate for dining. Free parking. Staff never responded to problem with safe so we left after waiting an hour. They wouldn’t fix safe without us in the room. Other than that it was great & we are repeat customers. Would stay there again.
by A verified traveler
Posted 29 Dec 2024
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by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Over all I’ll stay again
by A verified traveler
Posted 22 Dec 2024
Na
by A verified traveler
Posted 22 Dec 2024
Bathroom was not clean when we stayed and they charger me an extra 200$ for no apparent reason and it’s holiday season!
by A verified traveler
Posted 22 Dec 2024
Loved our room.. front desk was very friendly..
by A verified traveler from Mill Creek
Posted 21 Dec 2024
We stayed for one night to see our Seahawks play the Cardinals (we won!)
We could walk to the game, and ate at several dining spots in the area, so it was very convenient.
The hotel didn't seem prepared for all the Hawks fans in attendance. I checked in online but never got a nofication that our room was ready. When we arrived, the front desk was unattended, as the single front desk clerk was retrieving luggage.
The room was roomy and had all the amenities we needed. The sink was not totally clogged, but very slow to drain, and given what appeared to be the sparse personnel, we decided not to report it until we checked out.
The parking was very confusing. We were initially told the hotel rate was the same as the nearby parking lot, but discovered that option was double the hotel rate. We finally made it into the hotel lot and parked. We were given a dashboard card in the evening when we checked in, and realized we could have been towed without it...whew! So the front desk staff could have been better informed about event parking.
