Ratings based on 30 Verified Reviews

4.0 out of 5
100% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Great place to stay in Cambodia
Comment from Hotel Management
14 Oct 2024 by Nana, Hotel Management
Thank you for staying with us Shayn! We glad you enjoyed your time here and we hope to welcome you back again soon!
4 out of 5
by A verified traveler

Posted 17 Aug 2024
Not easy to find
Comment from Hotel Management
19 Aug 2024 by Nana, Hotel Management
Thank you for your review! As you may have noticed, our hotel is situated on the 28th and 29th floors of The Bridge SOHO, accessible directly from the elevator at the entrance. We hope you enjoyed the stunning views of Phnom Penh city and the rivers from your room. Your valuable feedback helps us enhance our services, and we look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
19 Jul 2024 by Nana, Hotel Management
Thank you so much for your review! we are looking forward to welcoming you back soon!
1 out of 5
by A verified traveler

Posted 26 Apr 2024
All five rooms be booked smell like smoke even though theres no smoking signs everywhere.
Comment from Hotel Management
19 Jul 2024 by Nana, Hotel Management
Dear respectable guest,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the smoke smell in the rooms, despite our no-smoking policy. Please rest assured that we take this matter seriously and will investigate immediately. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards,
5 out of 5
by A verified traveler

Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by Pat, Hotel Management
Dear Kaj We are excited to received the full mark perfect review from you. It's very importance to us that how we hard work to prove the best quality of stay to our beloved guest. Thank you again for your support, Stay safe and see you soon dear. Sincerely.,
3 out of 5
by A verified traveler

Posted 5 Dec 2023 on Orbitz
They claim to be"minimalistic Nordic", but it's just cheap Ikea'ish furniture. Decent room with stunning view. Weird, new area with mostly Chinese shops. Filthy windows and big stain on the chair.
Comment from Hotel Management
22 Jan 2024 by Pat, Hotel Management
Dear beloved,First of all We are thank you for spending time give us review sharing you experience during you stay with us. all the review from our beloved guest is the main power for us to improve the skill , better performance and encourage us to get the perfect. as you mention in the review we are design with the minimalistic Nordic unique and we keep the room as the simple and perfect for all occasion to our beloved guest feeling great to stay with us. We hope you can give us the good review and base on your quality of stay that we provide to you during you spending time here. One more we guarantee that you will get the best view and quality of stay with us, by the way in our location is get support a lot by Chinses , Korean , Cambodian , European also. We hope you can enjoy the moment and our environment here. We hope to see you soon and continue to support us. Best Regard.,
5 out of 5
by A verified traveler

Posted 11 Nov 2023
Comment from Hotel Management
22 Jan 2024 by Pat, Hotel Management
Dear Beloved. It's mean a lot to The Snowbell Team. We are appreciated for it the full perfect review, We can't wait to serve you accommodation very soon, Stay connect and see you soon. Thank you for your support. Sincerely.,
5 out of 5
by A verified traveler

Posted 8 Nov 2023
Thank you for everything, good service.
Comment from Hotel Management
24 Jan 2024 by Pat, Hotel Management
Dear Brendan.We glad that you meet the good experience while you stay here with The Snowbell Hotel. We wish you will support us for your next stay. Thank you for choosing us. See you soon.
4 out of 5
by A verified traveler

Posted 23 Aug 2023 on Hotels
Comment from Hotel Management
24 Jan 2024 by Pat, Hotel Management
Dear HEE JUN.We're appreciated for your support to our platform. We hope we can reach your full perfect review for your next stay with us. We can't wait to see you soon and We'll provide the best service and accommodation for your next trip here. Stay safe and see you soon.