Ratings based on 211 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024
Only reason it is not a 5 star because INTERNET SERVICE is NOT GOOD...ON and OFF
by A verified traveler
Posted 14 Aug 2023
by A verified traveler
Posted 11 Nov 2019
Comment from Hotel Management
15 Nov 2019 by Seyha , Hotel Management
On behalf of hotel management, we really thanks for your taking time to write a good comment for us as our service provided during your stay. We hope to serve you for your next visiting in Phnom Penh, Cambodia. With best regards, Chanseyha Kim (Mr.) Reservation Manager
by A verified traveler
Posted 25 Oct 2019
by A verified traveler
Posted 10 Sep 2019 on Hotels
Aircon are not working to all our rooms. Staff are not helpful
by A verified traveler
Posted 7 Jan 2019
I was there for a night, the hotel is sample just a standard hotel they better improve in the customer service, i reserved a room in advance with special request but they did not complete. the breakfast better provide more salad to complete western set.
Comment from Hotel Management
24 Feb 2019 by Mr. Ith Phorsda (Sale Executive), Hotel Management
Dear Valued Customers,
On behalf of my General Manager, I want to extend my sincerest apologies for the negative experience that you had with our customer service. I am very sorry for what happened. It was unacceptable and will never happen again.
At Salita Hotel, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that we are very sorry.
Once again, I am very sorry for the inconvenience and many thanks for your kind consideration and cooperation.
Should you need any further information or assistance, I invite you to contact me at any time.
Sincerely yours,
by A verified traveler
Not Bad, Not Great
Posted 3 Apr 2017 on HotelsRoom was clean and service was satisfactory. Mediocre experience.
Recommended
for Everyoneby A verified traveler from Singapore
Posted 28 Feb 2017
Third time staying in this hotel. Not the best choice but value for money if you book it earlier. A lot of empty space can be made good used by hotel for better purposes. Lighting can be improved. Otherwise, it's a good place to stay in PP
by chase
Posted 26 Dec 2016 on Hotels
by Arman from Indonesia
Posted 6 May 2016 on Hotels
I had a good rest and good breakfast to start my day.. It was in walking distance to the Royal Palace and The National Museum..
