Ratings based on 7 Verified Reviews
4.2 Room cleanliness
4.8 Service & staff
3.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 11 Feb 2020 on Hotels
Could not find hair dryer in the room
Comment from Hotel Management
13 Feb 2020 by Jay , Hotel Management
Dear Jimmy,
Thank you for staying with Olympia City Hotel by Dara.
We truly appreciate for your feedback and we assured you that we will continue improving our service.
We would like to apologize to you that we did not inform you or show you where the hair dryer was kept. It was kept inside a black color velvet linen bag with Olympia City Hotel logo and was placed inside the writing desk drawer.
We are in the midst of putting a label to inform all guests that the location of hair dryer was kept.
We are looking forward for having you again.
Mr. HIANG Fong Hwa (Jay) 梁鋒鏵
General Manager 總經理
by A verified traveler
Posted 7 Dec 2019 on Hotels
Comment from Hotel Management
12 Dec 2019 by Management, Hotel Management
Dear Mr. Jeremy,
Thank you so much for spending your value time to rate us on Expedia website. Unfortunately with the rates provided we are unable to identify our specific shortfall during your stayed.
Hope we are able to receive your full comment on our service to you during your stayed so we can improve on it.
Best regards,
by A verified traveler
Posted 3 Nov 2019 on Hotels
Location is very good. Center of Phnom Penh. So easy to use Grab. And breakfast also quite nice. Well known problem is, NOISE. Mall side, day to evening time (till 20:00) music noise, street side all day car noise due to the window frame and glasses' quality. Swimming pool and gym are very clean and nice as there's almost no users. Most guests are business or sports players I guess.
Comment from Hotel Management
6 Nov 2019 by Jay, Hotel Management
Dear Mr. Song,
Greetings from Olympia City Hotel!
Thank you for having chosen our hotel. It truly delights us knowing that you were able to enjoy your stay, and benefitted from our hotel facilities, strategic location, and buffet breakfasts at Zeus restaurant.
At the same time, we were sorry to know that your experience was restricted by some points, as shared in your review. I would like to inform you that all of the points raised have been briefed to top management for hotel services improvement. Thank you for sharing these with us so we are able to identify shortcomings and improve our services.
These points will also serve as a kind reminder for the team to keep up the highest standard of products and services.
Sincerely yours,
Mr. HIANG Fong Hwa (Jay) 梁鋒鏵
General Manager
by A verified traveler
Posted 21 Dec 2022 on Hotels
Comment from Hotel Management
23 Dec 2022 by Hom, Hotel Management
Dear Value Guest,Thank you so much for your value of time to sharing us with your great experience with us.
by A verified traveler
Posted 15 Oct 2020 on Hotels
Comment from Hotel Management
20 Oct 2020 by Front Office Manager, Hotel Management
Dear Mr. Sung Kyu,
Thank you so much for stayed with The Olympia City Hotel recently. We were pleased to read of your overall 8/10 scored on our property.
We look forward to welcoming you back to The Olympia City Hotel in the near future.
by A verified traveler
Posted 18 Jan 2020
Comment from Hotel Management
21 Jan 2020 by Jay General Manager , Hotel Management
Dear Valued Guest,
Thank you very much for choosing Olympia City Hotel as your destination stay and giving us a 5/5 rating on Expedia website.
We looking forward your next visit to Olympia City Hotel again.
