Ratings based on 621 Verified Reviews

4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Ok

Posted 31 Jan 2024 on Hotels
Great hotel. Had the unfortunate incident where hotel staff allowed a group of young men to play their boom box at the pool and later at the pool side restaurant. Very unfortunate as it put a damper on an otherwise wonderful time. Shame on you management!
4 out of 5
by A verified traveler

Posted 15 Jan 2024
The only negative were slow elevators. The roof top restaurant and pool were superb.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels
2 out of 5
by A verified traveler

A fire risk hotel.

Posted 21 Nov 2023 on Hotels
This hotel may look lovely, Now just think if there was a fire. No fire alarm system in this hotel, So no smoke detectors anywhere in this hotel, No fire sprinkler system anywhere in this hotel. No red break glass to raise the alarm of a fire in this hotel. No thing was a single fire extinguisher on each level of this 14 floor building. Room, lobby and hallways are full of wood and clutter. Now, Just think before booking. If, god forbid, there was a fire how would you escape? With no audible fire alarm system and the hotel is narrow and tall. Not even a fire escape plan in any room. This dated hotel is in despirate need of a safety review and is not in good condition anymore. Just look at any photos of this place. Nothing to protect life in the event of a fire. People will give this place 8/10 or 10/10 but they have not taken the safety into account. If you have no problem staying in accommodation without fire safety, then go ahead and book. And download the pass app for cheaper taxis. Breakfast is very poor as its all mix and match. Better off eating out. Ive stayed in some real bad places and never left a review but this place is the worst so far.
4 out of 5
by A verified traveler from Fair Oaks

Posted 1 Nov 2023
I’ve stayed here for years but this is my first trip back since Covid. The place is the same but the neighborhood has changed a bit.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Phnom Pehn stay.

Posted 15 Jul 2023 on Hotels
Very comfortable double room with small balcony. Beautiful foyer, with very ornate furnishings. Staff very welcoming. Great location, across road from school, close to many food outlets, bars & shops. All around very nice, no complaints.
4 out of 5
by A verified traveler

Holiday. In Cambodia

Posted 17 Jun 2023 on Hotels
Hotel was in a good location. Nice clean rooms. Tho only problem I had was that there was no hot water they moved me from my first room to another room on a different. Floor but it was still the same no hot water. Was told to leave it running for 10 minuets. But it was to no avail. But apart from that it’s a great hotel. Would stay there again.
5 out of 5
by A verified traveler

Posted 15 May 2023
This place was beautiful and right in the heart of the city.
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