Ratings based on 91 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2022
I love the cleanliness & staffs are professional. If I were to change one thing...I wish there should be a better options or selections for breakfast!
Comment from Hotel Management
28 Feb 2022 by Dyvith Hotel - Phnom Penh., Hotel Management
Dear Kimberlee Minna
Thank you for your kind time to allow us and other travelers to learn about your recent stay experience at our hotel while visiting Phnom Penh. We are looking forward to welcoming you back again soon in the near future.
Have a safe onward journey.
Be well,
Thit virak I Assistant Front Office Manager
by A verified traveler
Lost opportunity to provide five star service.
Posted 15 Dec 2021 on HotelsI booked this hotel at the last minute upon my arrival into the Phnom Penh international airport. The price I paid was a fair price if everything was perfect. Unfortunately, everything wasn’t perfect. That’s probably because they haven’t been using the rooms that much due to the pandemic. The other issue that I had with the hotel room itself was the hot water for the bath lasted about a minute or two and then it cooled down quickly to where I couldn’t really take a very hot bath. I’m not sure if each room has an individual water heater, but something wasn’t quite right. The bed in the room was absolutely fantastic. As for breakfast in the morning, there was some confusion as to the prices. The hotel had three picture signs in the breakfast area and the breakfast that I wanted to pay for was $4.90 in the picture. The waitress wasn’t familiar with that particular price or breakfast. She told me that the normal breakfast was $12. I wasn’t interested in a big breakfast and asked her about the $4.90 price on the picture and she had to call her boss. The boss spoke to me and said you want the $4.90 breakfast? I said yes, and I handed the phone back over to the waitress and the waitress handed me a big menu. The problem was that the big menu didn’t have the breakfast for 499. It didn’t have any breakfast in there. I got frustrated, and ended up just walking out of the restaurant. I asked the front desk clerk about the giant ibis transport companies location and they were of no help
Comment from Hotel Management
15 Dec 2021 by Dyvith Hotel Team, Hotel Management
Dear Daniel,
Thank you very much for your contructive comment and we are very sorry to hear that things is not meeting your expectation and
furthermore we would like to clarify that we just reopen for our public guest and we still have some pending issue and we insist to understand and we will train our team clearly and we will try our best to serve our guest in the nearest future.
Once again we are very sorry for inconvenience caused to you and we will make our next guest or you be best service.
by A verified traveler
Posted 14 May 2020
by A verified traveler
Enjoyable stay
Posted 23 Apr 2020 on HotelsGreat team working in the midst of COVID19.
All precautions were obvious and left me feeling safe and respected.
All amenities were not operating fully due to preventative measures although still a comfortable stay.
by A verified traveler
Posted 8 Mar 2020
Overall high appearance and comfort. Friendly staff and excellent food services. Good value to traveler.
by A verified traveler
Posted 8 Mar 2020
by A verified traveler
A Gem in the area
Posted 27 Jan 2020 on HotelsIt’s a gem in the area. It looks like the hotel was built or renovated recently. Breakfast buffet was very good.
Shower room had a problem with a drain but did not flood so I didn’t call the front desk. Otherwise I couldn’t have found a better one.
by A verified traveler
Posted 9 Jan 2020 on CheapTickets
It was nice to have access to the good size gym with many equipment and large swimming pool. Buffet breakfast was great with pho and more. Front desk staffs were always try to help with requests.
by A verified traveler
Posted 6 Jan 2020 on Hotels
by A verified traveler
Posted 13 Dec 2019
Liked the spacious room.
Disliked the foul smell that greeted me each time the door to the room opens.
