Ratings based on 32 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 22 Jul 2024
by A verified traveler
Apartment style living
Posted 12 Jul 2024 on HotelsCitadines is an excellent choice if you’re in Phnom Penh for business. Its location is not ideal if you fancy a walk about as there isn’t much within walking distance, but tuck-tucks are readily available to transport you to the Central Market or riverside area for between 2 to 3 dollars. There’s a small shop next to the hotel from which you can get any necessities. The room decor, along with an amazing view, is fantastic with everything you would need. If you can ‘splash out’ on a one bedroom deluxe go for it as it offers far more space including a full refrigerator, a 2 burner hob and a washing machine neither of which we needed to use. Breakfast is also good with a variety of choices. Overall, a clean modern hotel with polite helpful staff!
Comment from Hotel Management
31 Jul 2024 by Kevin, Hotel Management
Dear Petrina,Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you like our hotel location, facilities, Room Design, cleanliness and service by staffs, and as well as, you did enjoy breakfast at our Reputed Partner Khema Restaurant. Receiving positive compliments such as yours serve as an encouragement to the team. We are glad to have met your expectation for this stay. We look forward to welcoming you back at our Citadines Flatiron Phnom Penh on your next visit to Phnom Penh. Yours sincerely, Virak Yang Guest Service Manager
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 17 May 2024
by A verified traveler
Good stay
Posted 2 Apr 2024 on HotelsComfortable stay with a good breakfast selection. The room was very clean with all the amenities you would expect. They do everything well but don’t expect any extras or nice touches.
Comment from Hotel Management
11 Apr 2024 by Kevin, Hotel Management
Dear Guest User, Thank you for taking the time to share your excellence feedback of the stay experience at Citadines Flatiron Phnom Penh. It is very encouraging for us to know that you had several delightful moments during your stay and enjoyed the facilities, room cleanliness and breakfast at our reputed partner Khema Restaurant. We thank you for your valued patronage and look forward to welcoming you again at Citadines Flatiron Phnom Penh on your next visit. Yours sincerely, Virak YANG Guest Service Manager
by A verified traveler
Posted 28 Mar 2024
Lovely pool and gym, and great breakfasts. Rooms can be on the small side for the basic room. Location is under development so a litle barren but a short ride away from town centre.
Comment from Hotel Management
29 Mar 2024 by Kevin, Hotel Management
Dear Paul, Thank you for taking the time to share your feedback of the stay experience at Citadines Flatiron Phnom Penh. It is very encouraging for us to know that you had several delightful moments during your stay and enjoyed the facilities, location, breakfast at our reputed partner khema restaurant. We thank you for your valued patronage and look forward to welcoming you again at Citadines Flatiron Phnom Penh on your next visit. Yours sincerely, Virak YANG Guest Service Manager
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024
Amazing pool, very new and fantastic breakast. I will come back.
Comment from Hotel Management
6 Mar 2024 by Kevin, Hotel Management
Dear Paul, Thank you for taking the time to share your feedback of the stay experience at Citadines Flatiron Phnom Penh. It is very encouraging for us to know that you had several delightful moments during your stay and enjoyed our facilities, swimming pool and breakfast at our reputed partner Khema Restuarant. We thank you for your valued patronage and look forward to welcoming you again at Citadines Flatiron Phnom Penh on your next visit. Yours sincerely, Virak YANG Guest Service Manager
by A verified traveler
Posted 14 Feb 2024
According to explanation by reception and signboard, breakfast is open 630 but it was not open on time everyday.
Comment from Hotel Management
6 Mar 2024 by Kevin, Hotel Management
Dear Asakura, Thank you for taking the time to share your feedback of the stay experience at Citadines Flatiron Phnom Penh. It is very encouraging for us to know that you had several delightful moments during your stay and enjoyed the facilities. Once again, thank you for your feedback on breakfast timing daily open and we will bring this to our partner restaurant manager to improve. We thank you for your valued patronage and look forward to welcoming you again at Citadines Flatiron Phnom Penh on your next visit. Yours sincerely, Virak YANG Guest Service Manager
by A verified traveler
Posted 16 Jan 2024 on Hotels
