Ratings based on 812 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Good
Comment from Hotel Management
12 Nov 2024 by The Management , Hotel Management
Dear Larry,Thank you so much for your good rating expressing your wonderful moments at our property.While looking forward to welcoming you again in the near future.
by A verified traveler
Posted 28 Oct 2024
Excellent!!!
Comment from Hotel Management
30 Oct 2024 by The Management , Hotel Management
Dear Brad,Thank you so much for your great compliment about the property through your excellent rating expressing all the great moments you have had at our property.We all look forward to welcoming you again in the near future.
by A verified traveler
Posted 18 Oct 2024
Hotel was great. Good location. Nice quiet and modern rooms. The pool looks awesome in the photos, but is very dirty with heaps of green algae (doesn't look like it has been cleaned for a year or so), and there are loads of annoying pigeons on the rooftop that make what should be a really nice area rather unenjoyable.
Comment from Hotel Management
19 Oct 2024 by The Management , Hotel Management
Dear Scott,Thank you so much for your kind feedback which is highly valued.We all look forward to welcoming you again in the near future with the aim of offering a greater experience during your next visit.
by A verified traveler
Posted 17 Oct 2024
Clean hotel, well managed, good amenities and really nice big room. Good location close to nightlife and the river
Comment from Hotel Management
19 Oct 2024 by The Management , Hotel Management
Dear Michael,Thank you so much for your kind feedback and we are delighted to learn that you had all the good moments here.While looking forward to welcoming you again in the near future.
by A verified traveler
Posted 25 Sep 2024
Didn’t like Spa under staffed. Difficult to get massage booking
Comment from Hotel Management
30 Sep 2024 by The Management , Hotel Management
Dear William,We appreciate your kindest feedback which is highly valued and thank you so much for your good rating.While looking forward to welcoming you again in the near future for an even better experience.
by A verified traveler from AURORA
Posted 9 Sep 2024
Spa facilities and hotels convenient location.
Comment from Hotel Management
11 Sep 2024 by The Management , Hotel Management
Dear ALAUKIK,Thank you so much for your good compliment about the property after a recent stay and we are delighted to learn that you had a memorable experience.While looking forward to welcoming you again in the near future.
by A verified traveler
Posted 6 Sep 2024
Very close to the heart of the city with lots of bars and restaurants and near the lake front. Very busy streets. The rooms need some touch ups but was comfortable overall. The staff is amazing, very friendly and helpful.
Comment from Hotel Management
9 Sep 2024 by The Management , Hotel Management
Dear Wahid,Thank you so much for all the great compliments about the property after a recent stay.While looking forward to welcoming you again in the near future.
by A verified traveler from Perth
Posted 27 Aug 2024
Location
Comment from Hotel Management
28 Aug 2024 by The Management , Hotel Management
Dear Richard,Thank you so much for your great feedback through this good rating expressing your wonderful experiences at our property.We all look forward to welcoming you again in the near future.
by A verified traveler
Posted 15 Aug 2024
Staffs are extremely friendly, polite and knowledgeable. They are always ready to assist you when needed. The roof top bar with swimming pool is a plus esp at night you can enjoy the breeze and beautiful view of Phnom Penh😊
Comment from Hotel Management
16 Aug 2024 by The Management , Hotel Management
Dear Natalie,Thank you so much for your great compliment about the property after a recent stay and we are delighted to learn that you had all the wonderful moments here.The entire team looks forward to welcoming you again in the near future.
by A verified traveler
Posted 2 Aug 2024
Stay many times. Outstanding consistent service
Comment from Hotel Management
3 Aug 2024 by The Management , Hotel Management
Dear Mr. William,Thank you so much for being one of our loyal VIPs and we are truly delighted to learn that you have always had a wonderful stay.We all look forward to welcoming you again in the near future.
