Ratings based on 116 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The service was excellent. Food-fresh and good quality and delicious.The room was very well- appointed - spacious, clean and attractive.The staff were extraordinarily attentive and hospitable.
by A verified traveler
Posted 22 Nov 2024
I always love staying at the HR, it's an oasis in busy PP.
Comment from Hotel Management
23 Nov 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Craig, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler from morgan hill
Posted 22 Nov 2024
Breakfast buffet was really good. Friendly and helpful staff. Marketplace restaurant food was excellent.
Comment from Hotel Management
23 Nov 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear kayvan, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Takako, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 24 Oct 2024
This is past 5 star. Stunning hotel. Great service. Amazing gym. Shout out to Monysa for especially great table service. Best hotel I have ever stayed at anywhere in the world.
Comment from Hotel Management
28 Oct 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Molly, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments, and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Sreyny, Thank you for taking the time to review our hotel and giving us the valuable feedback. We deeply regret to know that your recent stay was not reach to your satisfaction, and we apologize for that. We appreciate your feedback and will take immediate steps to address and improve upon the areas you have highlighted. Looking forward to welcoming you back to the hotel in near future.
by A verified traveler
Beautiful place in Phnom Penh
Posted 1 Aug 2024 on HotelsWe visited from the United States and had a wonderful stay here while in Phnom Penh. Staff was extremely friendly, accommodating and helpful. The morning breakfast provided the opportunity to try many cultural foods from around the world. The views from our room were a wonderful way to relax and wind down from each day. Would recommend staying to others.
Comment from Hotel Management
6 Aug 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Patrick, Thank you for choosing our hotel and for taking the time to share your experience. We are incredibly honored to have earned your preference and are thrilled to learn that you had such a wonderful and enjoyable stay. Your kind words mean a great deal to our entire team and serve as tremendous encouragement.Thank you again for your feedback. We eagerly await your return and the opportunity to once again provide you with an exceptional experience that earns both your heart and your trust.
by A verified traveler
A very pleasant surprise!
Posted 19 Jul 2024 on HotelsStaff are very professional and courteous. And very helpful. Room is very clean. The chambermaid took her time to make sure the room is thoroughly cleaned.
Comment from Hotel Management
25 Jul 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear hwa chiang, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your positive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Rami, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Sengleav (Sophana) BEN, Hotel Management
Dear Eiko H, Dear Guest, Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
