Ratings based on 170 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The stay went well. The room was nice and clean. The staff worked hard to please. Wasn't impressed the way Expedia handled my reservation
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Micky,We are delighted to hear that you enjoyed your stay with us and found the room to be nice and clean. Our team works diligently to ensure all guests have a pleasant experience. For any reservation issues, we recommend reaching out to Expedia directly for assistance. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 20 Nov 2024
Old but well updated and very clean. Nice having a table and chairs. Also good to be on first floor with a dog as door opens to outside. Reasonable ($15.) pet fee. Room did not smell like it was the only one assigned to dogs, either. Well worth the total cost.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Kaaren, We appreciate you taking the time to share your experience with us. It's wonderful to hear that you enjoyed our clean and well-appointed rooms, as well as the convenience of having a table and chairs. We're glad you found our pet policy accommodating, and we're pleased to know your room exceeded expectations. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 5 Oct 2024
Affordable and clean!
Comment from Hotel Management
5 Oct 2024 by Guest Relations Management, Hotel Management
Hi Julie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 1 Oct 2024
It's not luxury but it was a very clean room, the bed was comfortable, so it provided what I needed for the night!! Staff was friendly.
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Hi Kimberly,Thank you for your feedback! We’re pleased to hear that you found your room very clean and the bed comfortable. It’s great to know that we were able to provide you with what you needed for your night’s stay.We’re also glad you had a positive experience with our friendly staff. They work hard to ensure our guests feel welcome and supported.Thank you again for sharing your thoughts. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Clean Budget Friendly Room
Posted 15 Sep 2024 on HotelsFor the price I was pleasantly surprises. The property looked a little dated outside but the room was very tidy, the bed was super comfortable and the host was friendly.
No complaints.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Kristina,We are delighted to hear that you found our rooms tidy, comfortable, and our staff friendly. We appreciate your understanding regarding the exterior of the property and are glad you had a pleasant stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.
by A verified traveler
Posted 7 Sep 2024
It was close to Fort Bissell and a relative in town
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Ronald,We're enlivened to hear you found our hotel's location convenient for your visit to Fort Bissell and to see your relative. We appreciate your kind feedback and hope you had a pleasant stay overall. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Dear Guest,We are glad to hear that you had a pleasant stay with us! We look forward to welcoming you again in the future for an even better experience.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Manager, Hotel Management
Hello Trisha, We appreciate you choosing to stay with us. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Room was wonderful. Bed comfortable. I used the pool and it was nice and clean. Unfortunately the workout room was not. Needs serviced badly. Treadmill was in bad shape.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Sherri,Thank you for your feedback. We are delighted you enjoyed the room and pool. We appreciate your note about the workout room and will share it with our team for improvement.
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Guest Relations Management, Hotel Management
Hi John,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
