Ratings based on 1,836 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Dec 2024
it rained heavily when I had to get my disabled wife to the public car park across the road to get into our car.no parking (or standing) at the kerbside in front of the hotel is a big drawback.
4 out of 5
by A verified traveler

Posted 27 Nov 2024
It was a good experience overall.
3 out of 5
by A verified traveler

Posted 14 Nov 2024
I paid for the suite and the bed was so uncomfortable. It was just two flimsy king singles pushed together without suitable padding on top. When I mentioned it, they said that was normal, and if I wanted a better bed I would have to downgrade to a basic hotel room.
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Absolutely adequate studio room. Our rear facing room did look out onto the brick wall of the adjoining building but it afforded us a very quiet night's sleep. The hotel was modern and clean. The staff both friendly and helpful. Parking is in the large adjacent council carpark (free on weekends). The food from the onsite restaurant smelt delicious although we didnt have time to stop for breakfast. Its only moments walk from Westfields shopping centre and an easy walk to both the "Canberra Southern Cross Club, Woden" and the Sunday morning "Southside Farmers Market." We will quite happily stay here again when our business is in Woden/Phillip.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Amazing location
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Had everything you need
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Fix the TV situation Smart features like having it work
5 out of 5
by A verified traveler

Anytime

Posted 30 Aug 2024 on Hotels
Always clean, 100%. Everything was really good. Thumbs up. The bed was nice and really comfy (I wish I had it at home) and the shower was really spacious with a nice water pressure. A lovely welcome at the reception.
5 out of 5
by A verified traveler

Posted 25 Aug 2024 on Wotif
Nice hotel. Studio room was very nice. They went out of their way to allow me to stay in same room for an unplanned extra night.
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