Ratings based on 958 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The property is a nicely appointed boutique-styled hotel located in heart of Philipsburg.
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you so much, Kirk, for taking the time to share your experience! We're thrilled to hear that you enjoyed our boutique ambiance and prime location in the heart of Philipsburg. It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional stay! Safe travels!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Abbeba, for your review and for choosing to stay with us! We're glad to hear you enjoyed your experience, and we appreciate your feedback. If there's anything we can do to make your next stay a perfect one, please let us know. Looking forward to welcoming you back soon!
by A verified traveler
Posted 9 Nov 2024
Staff were excellent and very accommodating. Location was great.
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Robert, for the wonderful review! We're thrilled to hear our staff made such a positive impression with their service and accommodations. It's also great to know you enjoyed our location. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Navin, for the 5-star rating! We're thrilled to know you had a wonderful experience with us. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 28 Oct 2024
Fabulous hotel best on the strip by far . Bar closer to beach was being renovated which we should’ve been notified beforehand . Other than that ….awesome 👍
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, John, for the great review and for your kind words about our hotel! We’re glad you enjoyed your stay and appreciate your feedback regarding the beach bar renovations. We apologize for any inconvenience and will work on keeping our guests better informed. Looking forward to welcoming you back for an even better experience next time!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Dominique Nicole, for the 5-star review! We're thrilled you had an excellent experience with us. I’ll be sure to pass along your feedback to our staff—they'll be delighted to hear it! We look forward to welcoming you back soon for another wonderful stay!
by A verified traveler
Posted 27 Oct 2024
Great place central located lots of shopping easy transportation very clean great staff very courteous.
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Stanley, for the fantastic review! We’re so pleased to hear you enjoyed our central location, nearby shopping, and easy transportation options. Our team takes pride in providing a clean and welcoming environment, and they’ll be thrilled to hear your compliments. Looking forward to your next visit!
by A verified traveler
Posted 21 Oct 2024
Friendly helpful front desk!
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you, Nicole, for your kind words about our front desk team. We strive to provide excellent customer service and we're glad to hear that our staff met your expectations. We hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
Staff was super helpful & nice. The beach is right there & beautiful with watersports offered. Only downside is its not a “luxury” stay & we had a few german roaches visit us in the bathroom of our room. The hotel could use renovations but overall we enjoyed our stay & the staff & locals were amazing.
Comment from Hotel Management
19 Nov 2024 by Diana Gumbs, Hotel Management
Thank you for your feedback, Jasmine. We appreciate you taking the time to share your experience.We're glad to hear that you enjoyed the helpful and friendly staff, as well as the convenient beach access and water sports. Your feedback regarding the property's condition is important to us. We're committed to providing a comfortable and enjoyable stay for all our guests, and we'll use your comments to identify areas for improvement, such as potential renovations.We apologize for the inconvenience caused by the unexpected visitors in your room. Please know that we take cleanliness and pest control very seriously.We hope to have the opportunity to welcome you back in the future and provide you with a more luxurious experience.
by A verified traveler
Posted 12 Oct 2024
Too good
Comment from Hotel Management
14 Oct 2024 by Ms. Diana Gumbs, Hotel Management
Thank you, Ratnesh, for your kind words and 5-star review! We're thrilled to hear that your stay with us was enjoyable. Your feedback means a lot to our team.
