Ratings based on 989 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
This was the worse stay ever!!!
by A verified traveler
Posted 31 Dec 2024
Everything I expected to be
Comment from Hotel Management
31 Dec 2024 by Guest Services, Hotel Management
Thanks for the shoutout Ricardo! Hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
While this was a very nice hotel, the bed was comfortable but stained, Ice machines were only on specific floors, And there was a lot of noise coming from other rooms that never got taken care of
Comment from Hotel Management
31 Dec 2024 by Guest Services, Hotel Management
Hi Taylor! Thanks for taking the time to leave us 4 stars. I’m so sorry about the noise and the stained bed. That’s just not our standard. We’ll definitely look into what happened. Hope you’ll come back again soon for a more peaceful stay!
by A verified traveler from Woodbridge
Posted 30 Dec 2024
Go Birds
Comment from Hotel Management
30 Dec 2024 by Guest Services, Hotel Management
Go birds! Thanks for the 5 stars, Parminder! Hope to see you again soon!
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Guest Services, Hotel Management
Thanks for the 5 stars, Tazzarae! Hope to see you again soon!
by A verified traveler
Posted 20 Dec 2024
Enjoyed our stay, it was clean and quiet and the food was amazing
Comment from Hotel Management
20 Dec 2024 by Guest Services, Hotel Management
Thanks so much for the shoutout, Amanda! Glad to hear you enjoyed everything from check in to check out. Hope to see you again next time you're in town!
by A verified traveler
Posted 16 Dec 2024
Yes
Comment from Hotel Management
16 Dec 2024 by Guest Services, Hotel Management
Thanks for taking the time to leave us a 5-star review, Lorenzo! Hope to see you again soon!
by A verified traveler
Posted 15 Dec 2024
The staff throughout the place were very friendly! From the front desk to the dining places everyone was helpful and friendly. The hotel itself was clean and well maintained! Highly recommend others to stay here as it’s worth the price.
Comment from Hotel Management
16 Dec 2024 by Guest Services, Hotel Management
Thanks for the awesome shoutout, Alycia! Our staff is the best, so glad they took such good care of you. Hope to see you again next time you're in town!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Tamar, thank you for staying with us at Sheraton Philadelphia Downtown. We're pleased to know you had a positive experience and look forward to welcoming you back.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Nancy, we are thrilled you enjoyed your stay at Sheraton Philadelphia Downtown. Looking forward to welcoming you back soon!
