Ratings based on 274 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Alec Levien, Hotel Management
Dear Daleem,Happy New Year!Thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear that your experience didn’t meet your expectations. If you have any specific suggestions or concerns, please feel free to reach out to me directly. We want to ensure that every guest has a great experience, and your insights can help us achieve that. We hope you’ll consider staying with us again in the future, as we would love the opportunity to make it right.All the best,ALEC LEVIENSenior Operations Manager
by A verified traveler from Lewes
Posted 27 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Irena O, Hotel Management
Dear Susan,Thank you so much for taking the time to complete our guest review and for awarding us a perfect 5 out of 5! We are absolutely thrilled to hear that your experience was so positive, and we truly appreciate your kind feedback.It was a pleasure having you with us, and we hope we have the opportunity to welcome you back soon. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out.Thank you again for your support, and we look forward to hosting you again in the future!
by A verified traveler
Posted 24 Dec 2024
Clean, spacious, easy checkin process, great price. Good experience!
Comment from Hotel Management
26 Dec 2024 by Alec Levien, Hotel Management
Dear David,Thank you so much for taking the time to complete our guest survey! We're thrilled to hear that you had such a positive experience during your stay with us. Your feedback means the world to us and is a great motivator for our team. Thank you again for your kind words, and we look forward to having the pleasure of hosting you again soon!All the best,ALEC LEVIENSenior Operations Manager
by A verified traveler
Posted 22 Dec 2024
This was a great place to relax
Comment from Hotel Management
24 Dec 2024 by Alec Levien, Hotel Management
Dear Lourdes,Thank you so much for taking the time to complete our guest survey! We're thrilled to hear that you had such a positive experience during your stay with us. Your feedback means the world to us and is a great motivator for our team.Thank you again for your kind words, and we look forward to having the pleasure of hosting you again soon.All the best,ALEC LEVIENSenior Operations Manager
by A verified traveler
Posted 30 Nov 2024
Great place to stay for marathon
Comment from Hotel Management
2 Dec 2024 by Erica Stumm, Hotel Management
Thank you for your feedback, Simon. We are delighted to hear that you enjoyed your stay!
by A verified traveler from Washington
Posted 29 Nov 2024
Nice room and walkable
Comment from Hotel Management
2 Dec 2024 by Erica Stumm, Hotel Management
Thank you for your feedback, Michiko. We are delighted to hear that you enjoyed your stay!
by A verified traveler
Posted 21 Nov 2024
The staff was extremely friendly and it was very clean and comfortable.
Comment from Hotel Management
21 Nov 2024 by Erica Stumm, Hotel Management
Thank you for your kind words, Hector. We are delighted to hear that you enjoyed your stay!
by A verified traveler
Posted 14 Nov 2024
What a delightful experience!! This is such a good idea for a hotel- two floors of a high end apartment building where they’ve turned units into beautifully designed hotel rooms with tons of space and all the amenities you would need for a longer stay. I only stayed overnight but loved the coffee setup to make a chemex complete with grinder and scale. The bed was super comfy and the bathroom had lovely Le Labo products. There’s also a gym and big lounge space which was a great option for working before checking in at 4pm. Front desk staff was also super friendly and had great advice about the neighborhood. Would absolutely stay here again but for longer next time!
Comment from Hotel Management
16 Nov 2024 by Irena O, Hotel Management
Dear Sarah,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the coffee setup and had an overall great stay. It's always our goal to make our guests feel comfortable and welcome, and we're glad we could do that for you. We hope to host you again soon—take care and safe travels!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Irena O, Hotel Management
Dear Yuan,Thank you for taking the time to rate us! We're glad to hear that you had a positive experience and appreciate your feedback. If there’s anything specific we could improve to earn that fifth star, please let us know. We're always striving to make our service even better. Looking forward to serving you again!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Erica Stumm, Hotel Management
We are delighted to see that you enjoyed your stay. Thank you again for choosing ROOST Midtown!
