Ratings based on 165 Verified Reviews
4.4 Room cleanliness
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Absolutely beautiful place highs ceilings. The place was immaculate
Comment from Hotel Management
4 Dec 2024 by Rachel, Hotel Management
Hi Curtis, Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler from Crown Point
Posted 3 Nov 2024
This place was fine, but the smell, oh wow. You walk in the first area and the smell of air fresheners smacks you in the face, then the elevator smell like they are trying to cover up cat pee, and the apartment smelled like terrible BO and old curry that is sitting on the stove. I also know this is a problem here, because others have complained. I will never stay here again or recommend to others.
Comment from Hotel Management
6 Nov 2024 by Rachel, Hotel Management
Hi Katie,Thank you for choosing to make Locale your home away from home. It seems that things may not have gone as well as they should have during your stay. I’m very sorry for any challenges that you experienced and if you have the time we would like to hear more about the issues you faced during your stay. If you’d like to discuss email gxl@locale.com. Thank you again for your stay, hope to hear back from you soon.
by A verified traveler
Posted 27 Oct 2024
This property had a great location for visiting temple university. 2 easy train stops away. We went on the weekend and had no trouble finding parking.
Comment from Hotel Management
29 Oct 2024 by Rachel, Hotel Management
Hi Scott! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 23 Oct 2024
Water pressure was horrible. Great A/C and comfy bed. Pillows were way too soft woth no firm option
Comment from Hotel Management
29 Oct 2024 by Rachel, Hotel Management
Hi Ben! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your feedback with us. I really appreciate you sharing your experience with us and I am very sorry to hear that things did not go as well as hoped. We take all our guest feedback seriously and I will personally be addressing the water pressure with maintenance, as well as looking into the pillow options we provide our guests. Once more, we appreciate you staying here with us and would love another chance to host you again in the future.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Kayla! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Georgina! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 28 Sep 2024
The best place to reside if you are staying longer in Philadelphia since everything you may need are all walking distance no need to drive then have to find parking.! A no fuss place, easy to check in and out and the BEST CUSTOMER SERVICE!!!
Had an amazing 2 month stay!
Thank you
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Georgina! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 20 Sep 2024
In the best corner location to one of the main street. No hassle in checking in and out. Easy & quick to communicate with customer service via text message. Large units with everything you need for your stay. Large windows to receive natural light. Coded entry to the building and unit. Also has a large elevator to accommodate alot of luggage and guest.
I would suggest to request a 3rd floor unit facing the back directly from Locale if you are staying longer since it has a view of trees because there is a small gated park at the back and the tops of a temple, church steeple and an art center that at night some are lit up and watching the sunrise are all a beautiful sight to experience, it adds to your wonderful stay at Locale.
Based on my 2 month experience, I wish there are more Locale in every state I visit!
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hello Georgina! Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler from Clarksville
Posted 20 Sep 2024
The room is clean and quiet but there is bad smell at the elevator area and downstairs like sewer
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Pairpassa!Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your feedback with us. I really appreciate you sharing your experience with us and I am very sorry to hear that things did not go as well as hoped. We take all our guest feedback seriously and I will personally be addressing the odor issue in the elevator. Once more, we appreciate you staying here with us and would love another chance to host you again in the future.
by A verified traveler
Posted 15 Sep 2024 on Hotels
Wouldn’t recommend at all. The smell was so bad when you walk inside the building it made my stomach hurt. Towels and wash clothes were half clean. I wish I can get a refund
Comment from Hotel Management
18 Sep 2024 by Operations Manager, Hotel Management
We're sorry to hear about your experience and appreciate your feedback. We take cleanliness and comfort very seriously and will address the issues you’ve mentioned.
