Ratings based on 984 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Very nice and well kept area
by A verified traveler
Posted 3 Dec 2024
This was one of the worst experience. Room's phone was not operational, despite of multiple complaints nothing was done. Further the coffee machine wasn't working, again no support from the staff despite of multiple complaints. Rooms wasn't cleaned despite of the request. Wish I could give negative ratings.
by A verified traveler
Posted 3 Dec 2024
There is no wifi. There is no microwave. Parking seems expensive. In Hawaii, 24-hour parking is $70, but hotel guests can get barlay parking for $35, 1/2 the price. Even though it is a Trump Hotel, guests of all nearby hotels are 1/2 the price of $70. I regret staying at the hotel without knowing the parking price.
by A verified traveler
Posted 2 Dec 2024
Good
by A verified traveler
Posted 2 Dec 2024
The waterfront view was great!!
by A verified traveler
Posted 2 Dec 2024
Loved the Harbor view
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Hotelmgmt, Hotel Management
Thank you, Deirdra, for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.
by A verified traveler
Posted 1 Dec 2024
Staff was professional , Expedia associates were not.
by A verified traveler from Yonkers
Posted 1 Dec 2024
Only problem I had was that most of the food on the breakfast buffet was cold!
Comment from Hotel Management
3 Dec 2024 by HotelMgmt, Hotel Management
Carolyn, thank you for your valuable feedback. We are delighted you enjoyed your stay, though we apologize for the inconvenience at breakfast. We will use your feedback to improve and hope to welcome you back for an even better experience in the future.
by A verified traveler
Posted 1 Dec 2024
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Comment from Hotel Management
3 Dec 2024 by HotelMgmt, Hotel Management
Thank you for your positive review of Hilton Philadelphia at Penn's Landing. We are glad you had a great stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!
