Ratings based on 479 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Broomall
Posted 2 Jan 2025
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 8 Dec 2024
The check in took a minute and the room was nice and clean and quiet.
by A verified traveler
Posted 30 Nov 2024
The hotel was just average. The sheets were too small for the bed, there was no room service for the two days we stayed, and they didn't even give us clean towels. The front desk had no customer service skills, either. Would it kill them to say thank you when you check out ??? I won't go back.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Not up to par w their facility and price. Motels r better or Quality Inns and breakfast is free.
Elevators, dirt, appliances not working, cloth shower curtains(lol) shades not working ...at $175 plus? No...no ...no
by A verified traveler
Posted 19 Nov 2024
I am extremely disappointed with the service we received regarding our reservation. We booked two rooms for November 19, 2024, and I have attached the payment receipt for your reference. The worst part was that when my colleague arrived at the hotel, we discovered that the reservation had been canceled. Please note, we had fully paid for this booking, and when we made the reservation, we were aware that no refund would be issued in case of cancellation. However, the cancellation was not initiated by us. I contacted Expedia this morning regarding this issue, and they informed me that the cancellation occurred due to a lack of communication from Hilton. Since Expedia was not notified by Hilton that the reservation had been canceled, they processed the payment as usual. I formally request a full refund and they have gave me wrong email id to reach manager.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Staff are very friendly and helpful. Room very clean and great location for shopping and restaurants. A lot of selection around. The fitness facilities amazing great condition with water and towels for customers a plus.
by A verified traveler
Posted 27 Oct 2024
