Ratings based on 994 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Eddie Mahmoud, Hotel Management
Thank you for the 5 out of 5 rating! We appreciate your support and are delighted to have met your expectations.
by A verified traveler
Posted 3 Nov 2024
Room clean but all the common areas inside area very dirty with garbage bags in the hall area by elevators for over 24 hrs leaking everywhere. Odd place seamed like permanent residence for some people. Would not stay again. Seemed sketchy
Comment from Hotel Management
4 Nov 2024 by Eddie Mahmoud, Hotel Management
Thank you for sharing your experience. I apologize for the condition of our common areas during your stay. Cleanliness is a top priority for us, and I regret that we missed the mark. We're addressing this with our team to ensure a better experience for all guests. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
by A verified traveler from Delran
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Eddie Mahmoud, Hotel Management
Thank you for your 4 out of 5 rating! We value your feedback and will continue working to improve. Your support means a lot to us.
by A verified traveler from Whippany
Posted 21 Oct 2024
Extremely dirty lobby, elevator and floor in room never been vacuumed. There is no breakfast and microwave in room was broken not heating food.Strange people was walking around entrance and overall stay was not pleasant at all.
Comment from Hotel Management
25 Oct 2024 by Eddie Mahmoud, Hotel Management
I'm truly sorry to hear about the issues you encountered during your stay. Cleanliness is a top priority, and I will personally follow up with our housekeeping team to address the concerns you raised about the lobby, elevator, and room.Regarding the microwave, I apologize for the inconvenience and will ensure it’s promptly fixed. As for the unusual activity near the entrance, we’ll be reviewing our security measures to ensure all guests feel safe.Your feedback is invaluable, and I hope we can provide you with a much-improved experience should you give us another chance.Best regards,
by A verified traveler
Posted 15 Oct 2024
Very relaxing good night sleep
Comment from Hotel Management
16 Oct 2024 by Eddie Mahmoud, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you had a relaxing and restful night during your stay with us. It's always our goal to provide our guests with a comfortable and peaceful experience, so it's wonderful to know we succeeded.We look forward to welcoming you back soon for another great stay!
by A verified traveler
Posted 13 Oct 2024
I was displeased with the subpar room and the amount of noise in the hotel. There pictures do not match what is shown online.
Comment from Hotel Management
14 Oct 2024 by Eddie Mahmoud, Hotel Management
Thank you for your feedback and for staying with us. I’m sorry to hear about the noise and that the room didn’t meet your expectations. We appreciate your 4-star rating and hope to welcome you back for an even better experience in the future.Kind regards,
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Eddie Mahmoud, Hotel Management
Thank you for the 5 out of 5 rating! We appreciate your support and are delighted to have met your expectations.
by A verified traveler
Posted 29 Sep 2024
Halls smell like Cigarettes and other nasty things. Not staying in this place again.
Comment from Hotel Management
30 Sep 2024 by Eddie Mahmoud, Hotel Management
Thank you for taking the time to share your feedback. I sincerely apologize that the condition of our hallways did not meet your expectations during your stay. This is certainly not the experience we strive to provide, and I understand your frustration.Please rest assured that we are actively addressing this issue with our housekeeping and maintenance teams to ensure it does not happen again. Your comfort and satisfaction are very important to us, and we hope you might consider giving us another chance in the future to provide you with a much better experience.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Eddie Mahmoud, Hotel Management
Thank you for the 5 out of 5 rating! We appreciate your support and are delighted to have met your expectations.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Eddie Mahmoud, Hotel Management
Thank you for the 10 out of 10 rating! We appreciate your support and are delighted to have met your expectations.
