Ratings based on 380 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Kris Latney, Hotel Management
Thank you for your feedback
by A verified traveler from Fairfax
Posted 27 Dec 2024
Convenient for those attending function in the adjacent club center.
Comment from Hotel Management
27 Dec 2024 by Kris Latney, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 26 Dec 2024
Room was clean and very spacious. The staff was friendly and quick to address my needs, we will definitely be staying again.
Comment from Hotel Management
27 Dec 2024 by Kris Latney, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 18 Dec 2024
Everything would have been 5stars but the bar ruined it by kicking out 20-25 patrons on a friday night at 11p
Comment from Hotel Management
20 Dec 2024 by Kristina Latney, Hotel Management
Thank you for your feedback, I will discuss this with the leadership team.
by A verified traveler
Posted 17 Dec 2024
I liked everything!
Comment from Hotel Management
20 Dec 2024 by Kristina Latney, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Kris Latney, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Kris latney, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 24 Nov 2024
Very friendly staff. Very comfortable room.
Comment from Hotel Management
1 Dec 2024 by Kris latney, Hotel Management
Thank you for your amazing feedback!
by A verified traveler
Posted 29 Sep 2024
The location was convenient for our stay, clean and comfortable. The website could use a little updating. It was not easy to navigate the available amenities. For example, there is a spa on site but no way to view the offerings with the exception of the bare listing. There is a breakfast room but it is not complimentary. Fresh coffee in the morning would be nice. Bottled water in the room would also have been appreciated. For the cost, these small amenities should be included.
Comment from Hotel Management
29 Sep 2024 by Kris Latney, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience with all of the wedding parties and housekeeper chatter is below our standard.Unfortunately, we do not put bottle waters in the room, and Courtyard hotels do not have complimentary coffee unfortunately is not a standard for Courtyards by Marriott.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the IT team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Kris Latney, Hotel Management
Thank you for your feedback
