Ratings based on 842 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 12 Sep 2024
Quiet
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Location is great, not in a congested area, parking is easy and convenient. Grounds are clean, lobby area is quite nice and clean, staff was professional and kind. The room… seemed like it belonged to another hotel completely and didn’t it represent all the other nice things I named. The smell had to have been from smoking but it wasn’t someone smoked in there once, it smelled like a cheap motel room and bothered my asthma, the carpet - I shutter to imagine the filth from what was visible to the eye and likely a contributing factor to the smell, stains on the beds (not mattress), stains on the carpet. Outdated a/c-hearting unit. I couldn’t sleep with the smell. Bathroom was clean. I did request another room and the staff quickly and politely accommodated but the new room had the same smell and the bedside lights didn’t work at all. Disappointed in the room because I seek out Marriott Bonvoy and Courtyard Marriott Hotels because they’re always so nice and I’ve been in many locations. For $200/night, I expect better.
Comment from Hotel Management
9 Sep 2024 by Mary, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent them from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 8 Sep 2024
Property is very clean and well kept. Room was nice. Staff are very professional. Great little surprise that it had a balcony. Would definitely stay again
by A verified traveler
Posted 2 Sep 2024
Very convenient stay.
by A verified traveler
Posted 30 Aug 2024
Clean, nice and friendly place to stay.
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 21 Aug 2024
