Ratings based on 292 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Affordable option near the airport. The rooms are clean. The staff is freindly. The area is safe.
Comment from Hotel Management
27 Nov 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your wonderful 5/5 rating! We are delighted to hear that you enjoyed your stay and found our location, cleanliness, and friendly staff to your satisfaction. It's great to know that you felt safe and comfortable during your visit. We look forward to welcoming you back for another excellent stay whenever you're in the area.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2024
Property is at a very convenient location. Punctual shuttlw service. Lobby smells good and the room was clean. The front deak staff was friendly too
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Amanda, Thank you for your wonderful review! We're thrilled you appreciated our convenient location, punctual shuttle service, clean rooms, and friendly front desk staff. It's also great to hear you enjoyed the fresh scent in our lobby. We look forward to welcoming you back soon for another pleasant stay! Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
There’s a couple things getting fixed? Staff weren’t overly communicative or friendly. Shuttle driver was great.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you enjoyed the shuttle service and that our team is addressing the necessary improvements. We apologize for any lack of communication or friendliness from our staff and will work on enhancing these aspects to ensure a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
I booked here not having read reviews and had second thoughts about changing my reservation prior to my trip after reading a few. I’ll knock a few worries out for others having doubts due to complaints/reviews of other people.
First, the surrounding neighborhood is ok on the eye. There’s a university and fire station right next door. Also, seems some airport staff stay here as well so that was comforting.
Second, they have parking in the front and back of the hotel, the restaurant parking is off to the side of the hotel and clearly separated. I stayed during the week so I can’t tell you how weekends are, but it was suffice for us.
The halls are a bit beat up and there is a dusty smell but nothing that penetrated the room.
The room/bed was clean and furniture/look was modern. If you plan to visit and spend a lot of time in the hotel, this is not for you. If your plan is like mine (use the day/night to explore the city and use the hotel to simply sleep) this place is great. If you want the place to look like the Marriot or Lowe’s, go stay there. But don’t knock the place because you couldn’t/didn’t spend the money.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your thoughtful and detailed review! We're pleased to hear that our location and amenities worked well for your needs. We appreciate your feedback regarding the room and surroundings, and we're glad you found everything clean and modern. We look forward to welcoming you again!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Nice clean lobby. Friendly front desk staff. Rooms were clean and spacious and had good amenities.
Comment from Hotel Management
15 Nov 2024 by Hotel Manager, Hotel Management
Dear Paul,Thank you for your fantastic 5/5 rating! We’re so glad to hear that you enjoyed our clean lobby, friendly front desk staff, and spacious rooms with great amenities. Your feedback means a lot to us, and we’re thrilled to know that we were able to provide you with a pleasant stay. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Staff were kind and accommodating! Area is not very safe but if you stick to yourself things were okay👌.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're pleased to hear our team made you feel welcome and accommodated. While we understand your concerns about the surrounding area, we strive to provide a safe and comfortable environment for all our guests. We hope to see you again for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Rooms real nice , clean and modern
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback and for rating us 4 out of 5! We’re glad to hear that you found the rooms clean, modern, and enjoyable. We appreciate your comments and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Fairly decent stay. Besides the tv switching apps while watching it, my stay was good. Right across the street from Widener University, which is what I needed.
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback and for rating us 4 out of 5! We’re glad you had a good stay and that our location near Widener University was convenient for you. We apologize for the issue with the TV switching apps and will look into it to ensure a smoother experience. We hope to welcome you back for an even better stay!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Quite and safe location. Fast check in process.
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your great review! We’re happy to hear that you found our location quiet and safe, and that the check-in process was quick and efficient. We aim to provide a smooth and peaceful experience for all our guests.We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Very clean lobby, fast check in, friendly staff.
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your excellent review! We’re thrilled to hear that you enjoyed the clean lobby, quick check-in, and friendly service. We always strive to provide a smooth and welcoming experience for our guests.We look forward to having you stay with us again!Sincerely, Hotel Manager
